Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Level 2 IT Support Engineer
HCF
02.2024 - 05.2024
Coordinated with vendors for warranty support, ensuring minimal impact on business operations during repairs or replacements.
Documented standard operating procedures for consistent technical support delivery across the organization.
Improved customer satisfaction by promptly addressing and resolving IT issues.
Built company laptops by imaging them through PXE port
Diagnosed and troubleshot hardware, software and network issues.
Responded to customer inquiries and provided technical assistance over phone and in person.
Configured hardware, devices, and software to set up work stations for employees.
Warehouse Worker
Labourforce
11.2022 - 02.2023
Picking and packing, Sorting orders
Crew Member
McDonald's
01.2021 - 12.2022
Collaborated with a group of 4 or more staff members to finish orders quickly, keep the restaurant clean, and restock inventory
Used Critical thinking and multitasking in independent or understaffed situations to get orders out in time
Followed strict rules in preparation areas as per company safety and health procedures
Given the responsibility to close store independently
Adapting to a fast-paced environment during rush hours