RAINA GROSE
Molendinar,QLD
Summary
I am a highly motivated, focused, and responsible person looking for an opportunity to work with an amazing group of people here on the Gold Coast. I am originally from Dubbo NSW where I gained most of my experience in hospitality, ranging from McDonalds to working in a motel as a cleaner. I have the skill to thrive in any fast paced, high pressure work environment and constantly strive to be better and learn new things. I have flexible availability to include all weekday shifts required of me. I am a proactive and caring worker with 2 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. I have not yet decided what path i wanted to choose as to why i am hopeful to try and experience new opportunity's to see what fits me best. I am a very passionate worker and am very eger to learn new things.
Overview
5
5
years of professional experience
Work History
Childcare Educator
Footprints Early Learning Center
11.2023 - 06.2024
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Applied play-based strategies to provide diverse approaches to learning.
- Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
Garden Worker
April Sparkes
06.2023 - 10.2023
- Enhanced plant health by implementing proper pruning techniques and weed control methods.
- Optimized irrigation systems for efficient water use while maintaining optimal plant growth and health.
- Improved overall garden aesthetics by selecting visually appealing plant combinations based on color, texture, and seasonal interest.
- Achieved successful plant propagation with careful seed selection, germination techniques, and transplanting processes.
- Managed inventory levels effectively to minimize waste while ensuring availability of essential supplies for daily operations.
HOUSEKEEPER
TALLOROCK MOTEL
02.2023 - 04.2023
- Sweeping, mopping, vacuuming of floors
- Collecting rubbish and removal to the waste areas
- Stripping and making beds
- Restock minibars and replenish items and guests supplies
- Cleaning bathrooms / toilets to ensure they are sanitary.
CHILDCARE WORKER
CARLTON ACADEMY OF EARLY LEARNING
03.2022 - 11.2022
- Assistant to the primary room carer
- Cared for infants and children, from 18 months to 5 years
- Observe and monitor children's play activities
- Read to children, and organise activities in painting, drawing, crafts, games etc
- Assist in preparing food and serve meals to the children
- General cleaning and organising of toys and materials
- Open and close.
CAFÉ ASSISTANT
RUBYNIKS CAFÉ
12.2021 - 03.2022
- Provide quality customer service to customers
- Prepare and serve hot and cold beverages
- Take customer orders, process bills, and take payments
- Explain and describe menu items to customers
- Clean and sanitise work areas and customer seating
- Collect meals from the kitchen and serve to customers.
CAFÉ ASSISTANT
LAVISH COFFEE AND CUISINE
09.2021 - 12.2021
- Providing prompt, efficient, friendly, and quality customer service at all times
- Consistently kept work areas clean and sanitary
- Prepared and heated up desserts as per customer orders
- Carefully and efficiently served coffees and food to tables
- Handling dishwashing duties whilst busy
- Took initiative in restocking drink fridges, food containers and pastries when required
- Correctly received food and coffee orders
- Familiarised myself with the complete menu to assist customers in making menu choices
- Correctly calculated charges, issued bills and collected payment
- Managed closing duties, including restocking items, cleaning, and reconciliation of the cash draw.
CREW MEMBER
MCDONALDS
01.2019 - 01.2020
- Professional communication and customer service to all customers
- Operation of both the drive thru and restaurant customers
- Establish positive relationships with customers and team members
- Prepare deserts, drinks, and fry's as per customer orders
- Taking customer orders and receiving payments.
Education
No Degree - Childcare
Dubbo College Delroy Campus
Dubbo West, NSW12.2020
Skills
- Motivated, focused, and responsible
- Housekeeping
- Thrive in a fast paced, high-pressure environment
- Accurate cash handling skills
- Quick and eager learner of new skills
- Effective customer service skills
- Experienced café assistant
- Patience and Empathy
- Hygiene practices
- Verbal and written communication
- Nutrition knowledge
- Lesson Planning
- Cleaning and sanitation
City
Gold Coast
State
QLD
Zip
4214
Street
Geoff Wolter Dr
Timeline
Childcare Educator
Footprints Early Learning Center
11.2023 - 06.2024
Garden Worker
April Sparkes
06.2023 - 10.2023
HOUSEKEEPER
TALLOROCK MOTEL
02.2023 - 04.2023
CHILDCARE WORKER
CARLTON ACADEMY OF EARLY LEARNING
03.2022 - 11.2022
CAFÉ ASSISTANT
RUBYNIKS CAFÉ
12.2021 - 03.2022
CAFÉ ASSISTANT
LAVISH COFFEE AND CUISINE
09.2021 - 12.2021
CREW MEMBER
MCDONALDS
01.2019 - 01.2020
No Degree - Childcare
Dubbo College Delroy Campus
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