Versatile project management, problem-solving, and employee management skills complemented by a fresh perspective and adaptability, driving a strong commitment to quality and organizational success. Proven track record of leading cross-functional teams to achieve ambitious goals while fostering a culture of continuous improvement. Skilled in identifying opportunities for process optimization and implementing strategic solutions that enhance productivity and efficiency. Committed to cultivating collaborative workspaces that empower team members and align with the company's vision for growth.
Bremen Overseas Research and Development Association, Liaison Office
09.2018 - 12.2023
Enhanced knowledge management portfolio through strategic SharePoint management and development of an organized filing and nomenclature structure.
Assisted internal staff and partners with filing processes and nomenclature structure. Provided troubleshooting support to resolve issues effectively.
Monitoring the filing and nomenclature of the project and ensuring compliance of filing and nomenclature structure at both internal and partners' level
Event coordination for trainings and workshops
Developed training and workshop assessment framework, feedback mechanism, monitoring framework and impact assessment framework
Developed the standard of procedure for conducting workshop & training
Staff leave Management
Compliance & Legal Checks: Ensure the employment contract complies with all relevant labour laws, awards, and internal legal requirements.
Accuracy of Employee Details: Verify that all employee information, role details, and employment terms are correct and complete.
Compensation & Benefits Review: Confirm salary, benefits, and entitlements align with the approved offer and company standards.
Policy & Company Alignment: Ensure contract terms reflect current company policies, procedures, and employment conditions.
Risk & Consistency Review: Check for consistency with standard templates and flag any unusual or high-risk clauses.
Documentation & Approval: Use the correct template, obtain necessary approvals, and prepare the contract for signing and recordkeeping.
Communication & Follow-up: Issue the contract to the employee, track signatures, and coordinate next steps for onboarding.
Documentation support for quarterly and annual reports
Supported for the development and dissemination of PR products to achieve greater project outreach
Support in logistics and travel arrangements.
Project Assistant, Capacity Building Unit
Consortium for DEWATS Dissemination (CDD) Society
05.2012 - 08.2018
Coordinating and organising capacity building programmes
Coordinated various national and International training programmes in sanitation sector
PR material development and marketing for the Capacity Building Services
Writing articles and report
Training contact database maintenance
Evaluation of the capacity building programme
Developed the standard of procedure for conducting workshop & training
Conducting 'School Sanitation' programme for the school children
Coordinating with Government departments/officials and private companies to conduct Capacity Building programme.
Knowledge Management Expert- Documentation Assistant at Bremen Overseas Research and Development Association, Liaison OfficeKnowledge Management Expert- Documentation Assistant at Bremen Overseas Research and Development Association, Liaison Office
Departmental Assistant: Research Management and Knowledge at KwaZulu Natal Tourism and Film AuthorityDepartmental Assistant: Research Management and Knowledge at KwaZulu Natal Tourism and Film Authority
<p>Hours per week: 40</p>
<ul>
<li>Duties, Accomplishments and Related Skills:</li>
<li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li>
<li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li>
<li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li>
<li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li>
<li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li>
<li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li>
<li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li>
<li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li>
</ul> at INDUSTRIAL VIDEO & CONTROL<p>Hours per week: 40</p>
<ul>
<li>Duties, Accomplishments and Related Skills:</li>
<li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li>
<li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li>
<li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li>
<li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li>
<li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li>
<li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li>
<li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li>
<li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li>
</ul> at INDUSTRIAL VIDEO & CONTROL