Summary
Overview
Work History
Education
Skills
Certification
Technicalskillsandknowledge
Languages
References
Timeline
Generic
Rajan GAIRE

Rajan GAIRE

Parramatta,NSW

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

IT Support / Student Support Officer

Axis Institute
Sydney, NSW
06.2023 - Current
  • Provided on-site technical support for end-user computing, data networks, classroom audio-visual, and IT systems, ensuring compliance with Service Level Agreements.
  • Participated in the deployment of various ICT projects and ensured their timely and efficient execution.
  • Liaised with the Supervisor of the Network and School Executives to assess ICT needs and managed quotations for hardware, assets, and software.
  • Provided academic advice and guidance to students.
  • Organized social activities for students throughout the year.
  • Attended meetings between faculty members, administrators, and external stakeholders.
  • Facilitated workshops on study skills, time management, and career planning.

Shop Assistant Manager

Ezy Mart
Sydney, NSW
01.2022 - 06.2024
  • Successfully managed daily store operations to ensure efficient and effective functioning, including opening and closing procedures.
  • Delivered exceptional customer service, addressing and resolving customer complaints and inquiries promptly and professionally.
  • Supervised and trained a team of 6 staff members, fostering a collaborative and productive work environment.
  • Handled cash, credit card transactions, and managed the till, ensuring accurate and efficient financial operations.
  • Analyzed sales data to identify trends and opportunities for improvement, developing strategies to boost sales and customer engagement.

Assistant Sales Manager

Bhat Bhateni Supermarket
Butwal , Nepal
05.2020 - 12.2021
  • Increased the sales revenue of the Electronics Appliances Department by providing a special Dashain Tihar offer in 2020.
  • Reduced the workload of the staff by dividing the store into sub-departments.
  • Increased the number of customers by providing a wide range of low-priced to medium-priced products, POS software.
  • Increased sales revenue by starting to sell gym equipment and machine (first ever Bhat Bhateni Supermarket in Nepal) and later the concept was copied to other branches
  • Set up a social service program of providing free packaged drinking water to the customers visiting the store during summer.

Education

Advanced diploma in Information Technology: Networking and cybersecurity -

Queensford College
Parramatta, NSW
07.2024

Diploma in Information Technology: Networking and cybersecurity -

Queensford college
Parramatta, NSW
10.2023

Skills

  • Creativity and Innovation
  • Academic advising
  • Individual Counseling
  • Progress Reporting
  • School Programs Development
  • Student Support
  • Peer Counseling
  • Adaptability and Flexibility
  • Attention to Detail
  • Relationship Building
  • Student Records Management
  • Interpersonal Communication

Certification

Networking Basics - Cisco Jira Fundamental

Technicalskillsandknowledge

Windows 7/10/11, Mac OS, Linux, Microsoft Office 2019, 2021, Office 365, PC hardware installation and troubleshooting, preventative maintenance on desktops, laptops, printers, and other peripheral equipment, Knowledge about LAN, Active Directory, Computer Networking, Network Connectivity, Helpdesk ticketing systems, L1 support, software troubleshooting, system administration, Microsoft account and licensing

Languages

Nepali
Native/ Bilingual
English
Full Professional
Hindi
Professional

References

References available upon request.

Timeline

IT Support / Student Support Officer

Axis Institute
06.2023 - Current

Shop Assistant Manager

Ezy Mart
01.2022 - 06.2024

Assistant Sales Manager

Bhat Bhateni Supermarket
05.2020 - 12.2021

Advanced diploma in Information Technology: Networking and cybersecurity -

Queensford College

Diploma in Information Technology: Networking and cybersecurity -

Queensford college

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Rajan GAIRE