RAJA SHEKAR VEERLA
Adelaide,SA
Summary
IT graduate specialisation in business analytics and enterprise systems. Passionate about leveraging data-driven insights to optimise business processes and support strategic decision-making. Expert in data analysis, visualisation, and reporting to contribute to organisational growth by delivering actionable insights, fostering collaboration, and ensuring data integrity. Committed to continuous learning and development while applying skills to drive efficiency and innovation in a dynamic work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Caltex
03.2024 - Current
- Provide excellent customer service, assisting with enquiries, and ensuring well-organized product displays.
- Assist with team scheduling, ensuring adequate staffing and compliance with company policies.
- Handle transactions accurately and maintain detailed records of sales and customer interactions.
- Ensured a clean and organized workspace, following all safety and operational protocols.
Data Analyst
Bitvue Networks Pvt. Ltd.
06.2021 - 08.2022
- Extracted, cleaned, and transformed data from multiple sources, including SQL databases, APIs, and Excel, using Python to generate meaningful insights and comprehensive reports.
- Identified business trends and inefficiencies within financial data (revenue, costs, margins) to provide data-driven recommendations supporting strategic decision-making.
- Designed and deployed interactive Power BI dashboards and automated Excel reports to effectively visualise KPIs, performance metrics, and other key business insights.
- Automated manual reporting tasks using Python and SQL, reducing processing time by 40% while ensuring high data accuracy and compliance with reporting standards.
- Collaborated with cross-functional teams to ensure that reporting aligns with business goals and provides actionable insights for stakeholders to drive informed decisions.
Education
Master of Information Technology - Business Analytics and Enterprise Systems
Federation University (IIBIT)
Adelaide07.2024
Bachelor of Information Technology - Computer Science
Gitam University
India06.2021
Skills
- Data Analysis & Visualisation
- Business Intelligence & Reporting
- Statistical Analysis & Modelling
- ETL Processes
- Stakeholder Engagement & Communication
- Team Collaboration
- Technical Documentation & Requirements Gathering
- Microsoft Office Suite
- Time Management & Multitasking
- Data Integrity & Confidentiality
Certification
- Business Analytics Fundamentals, Udemy, 2025
- Complete Data Analyst Bootcamp, Udemy, 2025
- SQL and PowerBI, Udemy, 2025
- Python for Everybody, Coursera, 2021
Timeline
Customer Service Representative
Caltex
03.2024 - Current
Data Analyst
Bitvue Networks Pvt. Ltd.
06.2021 - 08.2022
Master of Information Technology - Business Analytics and Enterprise Systems
Federation University (IIBIT)
Bachelor of Information Technology - Computer Science
Gitam University
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