Rajeev Acharya
Dubbo,NSW
Summary
Food and Beverage Attendant with 4 years of experience excelling in dynamic hospitality settings. Proficient in POS systems, work coordination, and staff leadership, consistently ensuring high standards of food safety and quality. Adept at fostering team collaboration and enhancing customer satisfaction through effective communication and innovative service solutions.
Overview
5
5
years of professional experience
Work History
Cook
Guzman Y Gomez
05.2025 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Bartender
The Star
07.2024 - 05.2025
- Expertly prepare diverse cocktails, enhancing guest experience with exceptional service.
- Manage bar inventory, ensuring optimal stock levels and seamless operations.
- Collaborate with bar and kitchen staff to maintain efficient service during peak hours.
- Create a welcoming atmosphere, contributing to high customer satisfaction and repeat business.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender/Team Leader
Sir Stamford at Circular Quay
12.2023 - 05.2025
- Customer Service.
- Prepare and serve a variety of cocktails, alcoholic and non-alcoholic beverages.
- Cash handling and processing payments.
- Maintaining bar cleanliness and organizing the bar area.
- Taking reservations and hosting.
- Promoting specials and events.
- Supervise, support and train new employees.
- Managing bar inventory, including ordering supplies and conducting regular stock checks.
Food and Beverage Attendant
Swissotel Sydney
05.2022 - 10.2023
- Working as an all-rounder on different outlets like restaurants, bars, IRD, breakfast and banquets.
- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and resolving complaints.
- Trained new staff members on company policies and procedures.
- Maintained stock levels throughout the shift.
- Collaborated with the front office and other departments to facilitate efficient service.
Customer Service Representative
Khaanpin Nepal
12.2020 - 05.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Taking food and drink orders via phone, websites and text.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Answered a constant flow of customer calls with minimal wait times.
Education
Bachelor of Hospitality Management - Hospitality Management
National College of Management And Technology (NCMT)
06-2020
Master of Business - Global Hotel Leadership
The Hotel School (Southern Cross University)
Sydney, NSW03.2024
Skills
- Staff Leadership
- Work Coordination
- Communication
- Portion Control
- Barista
- Safe Work Practices
- Food Safety and Quality
- Phone Orders
- MS Office
- POS
- Cooking
- Food handling
Timeline
Cook
Guzman Y Gomez
05.2025 - Current
Bartender
The Star
07.2024 - 05.2025
Bartender/Team Leader
Sir Stamford at Circular Quay
12.2023 - 05.2025
Food and Beverage Attendant
Swissotel Sydney
05.2022 - 10.2023
Customer Service Representative
Khaanpin Nepal
12.2020 - 05.2021
Master of Business - Global Hotel Leadership
The Hotel School (Southern Cross University)
Bachelor of Hospitality Management - Hospitality Management
National College of Management And Technology (NCMT)
LINKS
www.linkedin.com/in/rajeev-acharya-718726182
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