Jyoti Sherpa
Hurstville,Australia
Summary
I am a motivated and enthusiastic team player, committed to honesty and achieving results. I am excited to start a career in healthcare and look forward to gaining experience and tackling various challenges in this field.
Overview
8
8
years of professional experience
Work History
Customer Service
Coles Hurstville
08.2019 - Current
- Provide excellent customer service, ensuring a positive shopping experience.
- Assisted customers with inquiries, product, location, and purchases.
- resolved customer complaints efficiently and courteously.
- Handled cash register operations, including processing payments and providing accurate change.
- Maintained store cleanliness and organization.
House keeping
The Star Sydney
03.2018 - 08.2019
- Maintained a safe and clean environment for residents through diligent housekeeping and sanitation practices.
- Collaborated with housekeeping team to coordinate linen supply for guest rooms and public areas.
- Performed general housekeeping duties by organizing and tidying warehouse.
- Coordinated with housekeeping staff to guarantee timely room availability for incoming guests.
- Performed light housekeeping tasks regularly, maintaining a clean and comfortable environment for clients.
Au-Pair (Child Care)
German Family
05.2016 - 03.2017
- Worked with parents to set clear routines and expectations, providing stability and security for their children.
- Shared my customs, traditions, and language with host family members to enrich cultural experiences.
- Built strong, lasting relationships with host family members that continued beyond the contract period.
- Kept parents informed about their children’s progress, needs, and any issues during the au pair placement.
- Always supervise and ensure their environment is free of hazards.
- Engage them with age-appropriate games and activities.
- Follow set schedules for meals, naps, and bedtime.
- Guide behaviour with encouragement and clear rules.
Education
Skills
- Effective Communication
- Problem-Solving
- Empathy and Patience
- Conflict Resolution
- Empathy and Compassion
- Patience and Understanding
- Personal Care and Support
- Attention to Detail
Availability
Afternoon & Night time.
Communication Skills
Strong communication and interpersonal skills developed through the different communication workshops in past days.
Skillsandcompetence
- Trustworthy and able to work in highly confidential environment
- Capable of making proper decisions in critical situation.
- Pro-active and self motivated.
- Leadership and convincing skills.
- Polite, well behaved and cheerful.
- Ability to work as an individual as well as in groups.
- Good explanation skills
References
- Reference available upon request.
Trainning and Certification
Certificate III in Individual Support (Ageing, Home and Community), Ambition Training Institute, HLTAID003: First Aid, HLTAID002: Emergency Life Support, HLTAID001: Cardiopulmonary Resuscitation
Timeline
Customer Service
Coles Hurstville
08.2019 - Current
House keeping
The Star Sydney
03.2018 - 08.2019
Au-Pair (Child Care)
German Family
05.2016 - 03.2017
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