Rajesh Kumar
Harrington Park ,NSW
Summary
Experienced with coordinating dispatch operations and managing urgent logistical needs. Utilizes strong organizational skills and strategic planning to optimize route efficiency. Track record of effective communication and problem-solving in high-stress environments.
Overview
23
23
years of professional experience
Work History
Despatch Specialist
Toyota Motor Corporation Australia, TMCA
01.2018 - 2024
- Coordinated logistics and dispatch operations to ensure timely delivery of automotive parts.
- Streamlined communication between suppliers, production teams, and transportation partners for enhanced workflow.
- Answered phone calls and responded to customer emails.
- Trained new team members on best practices for dispatch protocols and inventory management systems.
- Analyzed data trends to identify areas for operational improvements in dispatch procedures and workflows.
- Monitored shipment tracking systems to provide real-time updates on delivery statuses to stakeholders.
- Maintained a high standard of professionalism under pressure, ensuring the consistent delivery of quality service even during crisis situations.
- Supported logistics team by accurately updating shipment statuses in real-time, facilitating seamless coordination between departments.
- Received new orders, prepared documentation, and assigned personnel.
- Assisted in resolving customer complaints and grievances.
Warehouse Team Leader
Toyota Motor Corporation Australia, TMCA
01.2005 - 01.2018
- Led warehouse operations to ensure timely order fulfillment and inventory accuracy.
- Mentored team members on best practices in safety and efficiency protocols.
- Streamlined processes to enhance workflow and reduce operational delays.
- Implemented training programs that improved staff productivity and knowledge retention.
- Monitored performance metrics to identify areas for continuous improvement in operations.
- Fostered a collaborative work environment that promoted team cohesion and morale.
- Supervised warehouse operations by managing employees during shifts.
- Adhered to industry best practices for warehousing, material handling, and documentation.
- Monitored performance and safety practices of 7-person warehouse staff.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Oversaw daily operations and shipping and handling processes.
- Supported continuous improvement initiatives by identifying areas of inefficiency and proposing practical solutions for improvement.
- Trained employees on equipment operation and safety protocols.
- Promoted a positive work culture by fostering open communication among team members and recognizing individual achievements regularly.
- Implemented safety protocols to minimize workplace accidents, ensuring a safe environment for all team members.
- Managed daily warehouse operations, including receiving incoming shipments, processing orders, and organizing stock.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
Warehouse Operator
Toyota Motor Corporation Australia, TMCA
01.1995 - 01.2005
- Operated forklifts and pallet jacks to efficiently move materials within warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Streamlined processes for picking and packing, reducing handling times.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
Education
No Degree - Certificate 3 in Automotive Warehousing
Kangan Institute
Melbourne, Victoria, VICSkills
- Dispatch software
- Problem-solving
- Problem-solving abilities
- Multitasking Abilities
- Continuous improvement
- Work crew dispatch
- Teamwork
- Quick thinking
Timeline
Despatch Specialist
Toyota Motor Corporation Australia, TMCA
01.2018 - 2024
Warehouse Team Leader
Toyota Motor Corporation Australia, TMCA
01.2005 - 01.2018
Warehouse Operator
Toyota Motor Corporation Australia, TMCA
01.1995 - 01.2005
No Degree - Certificate 3 in Automotive Warehousing
Kangan Institute