Summary
Overview
Work History
Education
Skills
Timeline
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Scott Mckenzie

Tamworth

Summary

Skilled Despatch Operator with a proven track record at Infrabuild Newcastle, enhancing operational efficiency through expert dispatch software management and stress tolerance. Spearheaded a software implementation, significantly improving logistics coordination. Demonstrated leadership in training staff, ensuring adherence to safety and dispatch protocols. Renowned for technical aptitude and problem-solving skills, consistently achieving seamless dispatch operations.

Overview

11
11
years of professional experience

Work History

Despatch Operator

Infrabuild Newcaste
04.2022 - Current
  • Operating a 16 tonne forklift with a specialised attachment ,Loading 4 tonne reinforcing bar spools onto trucks and rail wagons
  • Enhanced dispatch operations by streamlining communication processes between drivers.
  • Oversaw shift handovers, guaranteeing seamless continuation of service without disruptions or delays.
  • Coordinated logistics, ensuring timely delivery of goods
  • Assisted in implementing a new dispatch software system, leading to improved operational efficiency.
  • ensuring all drivers were adhering to load restraint guidelines
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

Restaurant Owner

Barn Bistro
05.2021 - 04.2022
  • Resolved guest complaints with a focus on satisfaction to maintain positive dining experiences.
  • Fostered a welcoming environment by training staff in customer engagement techniques.
  • Streamlined budgeting processes by analyzing expenses and adjusting operational strategies.
  • Enhanced workflow efficiency with strategic scheduling and inventory management.
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.

Process Operator

Conti Stretch Infrabuild Newcastle
09.2013 - 05.2021
  • Contributed to a safe working environment by strictly adhering to safety guidelines and reporting potential hazards.
  • Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
  • Operated various types of machinery proficiently, adapting quickly to changing production requirements.
  • Assisted in troubleshooting equipment issues, minimizing disruptions to the production schedule.
  • Reduced downtime for maintenance by performing regular inspections and preventative measures.
  • Supported new employee training, ensuring proper understanding of company policies and procedures.
  • Reported to shift supervisor on production status, problems and deviations.
  • Maintained organized work area by cleaning and removing hazards.

Education

High School Diploma -

Oxley High School
Tamworth, NSW
01-1988

Skills

  • Dispatch software
  • Stress tolerance
  • Technical aptitude
  • Information analysis
  • Problem-solving
  • Attention to detail
  • Prioritizing calls
  • Dispatching procedures
  • Delivery support

Timeline

Despatch Operator

Infrabuild Newcaste
04.2022 - Current

Restaurant Owner

Barn Bistro
05.2021 - 04.2022

Process Operator

Conti Stretch Infrabuild Newcastle
09.2013 - 05.2021

High School Diploma -

Oxley High School

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Scott Mckenzie