Raji Kochukunnel Rajan
Summary
Professional with strong experience in restaurant industry, ready to contribute to team-oriented environment. Skilled in food preparation, customer service, and maintaining high cleanliness standards. Focused on collaboration, adaptable to changing needs, and results-driven. Reliable, with strong work ethic and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Keralakkada South Indian Restaurant
03.2025 - Current
- Delivered exceptional customer service by promptly attending to dine-in and takeaway customers during peak hours, resulting in a 20% increase in repeat visits and positive reviews.
- Coordinated with kitchen staff to ensure timely order preparation and accurate customization of South Indian dishes, improving order accuracy and reducing wait times by 15%.
- Resolved customer concerns efficiently by listening attentively and offering appropriate solutions, which maintained a high satisfaction rate and minimized complaints.
Warehouse Assistant
Amazon
01.2024 - 12.2024
- Maintained accurate records of incoming and outgoing shipments, enabling efficient tracking of inventory levels.
- Supported team members by consistently providing assistance when needed, fostering a collaborative work environment.
- Contributed to increased productivity, effectively managing multiple tasks simultaneously.
Healthcare Assistant
Borough Care Ltd
10.2022 - 01.2024
- Maintained 99% accuracy in data entry, efficiently managing over 100 patient records daily with precise attention to detail.
- Achieved 95% customer satisfaction rating by addressing over 50 customer inquiries daily, delivering timely and courteous support.
- Improved decision-making speed by 25% through effective communication and collaboration within interdisciplinary healthcare teams.
Crew Member
KFC
01.2022 - 10.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Quality Analyser ( Biochemist)
Kerala Agricultural University
09.2020 - 12.2021
- Achieved biochemical profiles for 25+ inflorescence sap samples from coconut varieties in Kerala by performing qualitative/quantitative analyses under state plan project.
- Delivered precise results for three diverse projects by leading a team of lab technicians in executing wet chemical analyses, strictly adhering to SOP and GLP/GMP guidelines.
- Improved regulatory compliance by 15% via quality control enhancements and cross- functional team collaboration, optimizing testing processes for better efficiency.
- Ensured high-safety standards and EHS compliance by managing hazardous waste streams, conducting risk analysis, and implementing risk reduction changes to SOPs.
Project Intern
IIUCNN , Mahatma Gandhi University
04.2019 - 07.2019
- Collaborated with cross-functional teams to optimize synthesis protocols for highly fluorescent gold nanoclusters (GFNCs) using biomolecules, leading to a 40% decrease in production time and improving overall process scalability.
- Conducted comprehensive biocompatibility and cytotoxicity studies on blood and normal cell lines, showcasing superior photo stability and biocompatibility for bio sensing applications, resulting in a 20% increase in product efficiency.
- Streamlined project timelines by implementing efficient task prioritization strategies, resulting in a 20% reduction in overall project duration.
Education
M.Sc. - Drug Design and Discovery
University of Salford
Salford, ManchesterM.Sc. - Biochemistry
Mar Athanasius college of art and science
B.Sc. - Chemistry
Newman College
Skills
- Customer service
- Teamwork and collaboration
- Attention to detail
- Analytical & problem solving
- Resilience & Inquisitive
- Confident & engaging communication
- Microsoft office suite & Excel
- Bioanalytical assays
- Cell culture techniques
- Drug design and modelling
- GLP/GMP, SOP & Basic lab techniques ( pH, Buffer, serial dilution)
Certification
- RSA ( Responsible Service of Alcohol) - issued by SHORT COURSES AUSTRALIA - 2025-04
- Agile Project Management by Microsoft Project, issued by Project Management Institute - 2024
- Excel- managing and analyzing data - LinkedIn - 2024
- Learning Microsoft 365 (office 365) - LinkedIn – 2022
- Data visualisation for data analysis and analytic 2020 - Issued by NASBA
Timeline
Team Member
Keralakkada South Indian Restaurant
03.2025 - Current
Warehouse Assistant
Amazon
01.2024 - 12.2024
Healthcare Assistant
Borough Care Ltd
10.2022 - 01.2024
Crew Member
KFC
01.2022 - 10.2022
Quality Analyser ( Biochemist)
Kerala Agricultural University
09.2020 - 12.2021
Project Intern
IIUCNN , Mahatma Gandhi University
04.2019 - 07.2019
M.Sc. - Biochemistry
Mar Athanasius college of art and science
B.Sc. - Chemistry
Newman College
M.Sc. - Drug Design and Discovery
University of Salford
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