Avinash Kaur Multani
Sunnybank Hills,QLD
Summary
Driven professional with a proven track record at ICICI Bank, excelling in time management and performance improvement. Skilled in sorting, labeling, and maintaining security awareness, I've effectively trained new team members, enhancing teamwork and operational efficiency. My ability to manage client communications and inquiries has consistently contributed to a positive customer experience.
Overview
5
5
years of professional experience
Work History
Receptionist
Thor Truck Wash
11.2023 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Bank Customer Service Representative
ICICI Bank
03.2020 - 08.2023
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Education
Master Of Commerce - Accounting And Business Management
Mahila Vanijay Mahavidalya
Ahemdabad ,Gujrat04.2018
Skills
Time management
Performance improvement
Sorting and labeling
Security awareness
Languages
Punjabi
Native or Bilingual
English
Limited Working
Gujarati
Professional Working
Timeline
Receptionist
Thor Truck Wash
11.2023 - Current
Bank Customer Service Representative
ICICI Bank
03.2020 - 08.2023
Master Of Commerce - Accounting And Business Management
Mahila Vanijay Mahavidalya
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