Rajni Devi
Ferndale,WA
Summary
IT specialist with customer service, teaching and stock taking experience. Really keen to work in IT field.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
10
10
years of professional experience
Work History
Front of House Wait Staff Member
2 Fat Indians
Cannington , 6107
11.2022 - Current
- Took to-go phone orders from guests following outlined procedures.
- Explained menu items, took orders and delivered food courses according to instruction.
Customer Service and Stock Manager
Indian street food by Billu
Circular Quay, NSW
11.2020 - 10.2022
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Picker Packer
My muscle chef
Yennora, NSW
07.2020 - 09.2020
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Customer Service
Chachu's
Wynyard, NSW
08.2019 - 09.2020
- Sales
- Server
- Answered questions and informed customers of current sales and promotions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Primary Teacher and Supervisor
Shivalik Senior Secondary Sachool
Kalawar, Haryana
01.2018 - 01.2019
- Maintained comprehensive records of student attendance, assignment selection and coursework grades, delivering regular written reports to students and department chair.
- Promoted school vision and objectives by creating appropriate curriculum for students.
- Taught students between ages of 3 and 14 about dedication and social topics.
Teacher
Bharti Foundation
Kurukshetra, Haryana
05.2013 - 07.2017
- Built and strengthened positive relationships with students, parents and teaching staff.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Education
Masters of Networking - Information Technology
Melbourne Institute Of Technology
Sydney07.2022
Diploma - English course
Southern Cross School of Education
Sydney05.2020
Bacholor of Arts - Humanities
Kurukshetra University Kurukshetra H.R
09.2017
Graduate Certificate / Graduate Diploma - Education
District Institute of Education Training Palwal Kurukshetra H.R
01.2013
Skills
- Documentation Development
- Troubleshooting Network Issues
- Tracking and Documentation
- Teamwork and Collaboration
- Data Entry
- Decision Making
- Critical Thinking
- Time Management
- Technical Issue Analysis
- Application Installations
- Resolving Problems and Incidents
- Organizational Skills
- Attention to Detail
- Analytical and Methodical
- Report Preparation
- Customer Communication and Empathy
- Positive and Upbeat
- Friendly and Patient
- Microsoft Office
- Microsoft Excel
- Tutoring and After School Help
- Lesson Planning
- Positive and Constructive Feedback
- Problem-Solving
- Sales expertise
- Cash Handling
- Dining area maintenance
- Banquet coordination
- Guest relations management
Languages
English
Full Professional
Hindi
Full Professional
References
- Can be provided on request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everything should be as simple as it is, but not simpler.
Albert Einstein
Timeline
Front of House Wait Staff Member
2 Fat Indians
11.2022 - Current
Customer Service and Stock Manager
Indian street food by Billu
11.2020 - 10.2022
Picker Packer
My muscle chef
07.2020 - 09.2020
Customer Service
Chachu's
08.2019 - 09.2020
Primary Teacher and Supervisor
Shivalik Senior Secondary Sachool
01.2018 - 01.2019
Teacher
Bharti Foundation
05.2013 - 07.2017
Masters of Networking - Information Technology
Melbourne Institute Of Technology
Diploma - English course
Southern Cross School of Education
Bacholor of Arts - Humanities
Kurukshetra University Kurukshetra H.R
Graduate Certificate / Graduate Diploma - Education
District Institute of Education Training Palwal Kurukshetra H.R
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