Motivated and driven individual looking for a change in career pathway. With a nursing and barista background, I have the ability to work autonomously and in teams, significantly boosting productivity. Excelling in customer service and patient care, as well as fast paced environments, ensuring high quality outcomes.
Overview
8
8
years of professional experience
Work History
Lead Barista
Donut King
09.2016 - Current
Maintained accurate inventory counts to meet customer demands and sustain operations.
Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
Used POS system to accurately enter orders and process payments.
Restocked display cases with attractive arrangements to promote specialty food items like donuts.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Nursing Student
Armadale Hospital (ED)
09.2021 - 11.2021
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Nursing Student
Fiona Stanley Hospital (Ward 4A)
06.2021 - 07.2021
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Implemented care plans for patient treatment after assessing physician medical regimens.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Nursing Student
PCH Day Treatment Unit
11.2020 - 12.2020
Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
Monitored patient reactions after administering medications and IV therapies.
Educated family members and caregivers on patient care instructions.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Nursing Student
Merredin General Ward
09.2020 - 09.2020
Assisted nurses in wound care procedures, ensuring proper technique was applied to promote optimal healing outcomes for patients.
Demonstrated adaptability by quickly responding to changing patient conditions and adjusting care strategies accordingly.
Advocated for and strived to protect health, safety, and rights of patient.
Monitored patient health status to detect changes and unusual patterns and report to medical staff.
Collaborated with other health care professionals to establish optimal patient care.
Nursing Student
Bethanie Joondanna
12.2019 - 12.2019
Worked alongside experienced nursing professionals to learn new procedures.
Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
Cleaned and treated wounds to avoid infection and provide protection.
Actively sought feedback from nursing staff and incorporated constructive criticism into personal practice for continuous improvement and professional growth.
Education
Bachelor of Nursing (Completed) - Registered Nurse
Murdoch University
Perth, WA
01.2022
Skills
Strong interpersonal skills
Detail orientated with strong analytical skills to recognise and implement efficient problem solving solutions
Strong ability to work autonomously and diligently in a team environment
Advanced technical capability of extracting and analysing data
Timeline
Nursing Student
Armadale Hospital (ED)
09.2021 - 11.2021
Nursing Student
Fiona Stanley Hospital (Ward 4A)
06.2021 - 07.2021
Nursing Student
PCH Day Treatment Unit
11.2020 - 12.2020
Nursing Student
Merredin General Ward
09.2020 - 09.2020
Nursing Student
Bethanie Joondanna
12.2019 - 12.2019
Lead Barista
Donut King
09.2016 - Current
Bachelor of Nursing (Completed) - Registered Nurse
Customer Service at Donut King, Donut King Mid Valley, Donut King Fountain GateCustomer Service at Donut King, Donut King Mid Valley, Donut King Fountain Gate