Rakaya El Halabi
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Waitress Supervisor
furguson plarre bakehouse
Mernda Village , Vic
10.2023 - 02.2024
- Managed staff payroll activities including time-off requests, attendance tracking, overtime approval.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Monitored employee performance, identified areas of improvement, and provided feedback.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Monitored cash register operations during shifts for accuracy of transactions.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Developed weekly specials and promotional items to increase sales revenue.
- Checked stock levels throughout the day to ensure adequate supplies were available at all times.
Phlebotomist
Dorevitch pathology
Northern Suburbs , Vic
10.2021 - 10.2023
- Performed quality control tests on collected specimens.
- Verified patient information prior to specimen collection.
- Assisted in the training of new phlebotomists.
- Provided excellent customer service while interacting with patients.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided assistance to clinical staff during patient visits.
- Documented patient information into electronic medical records system.
- Performed venipuncture and other blood collection procedures according to established standards.
- Processed samples accurately and efficiently.
- Responded quickly and effectively to emergency situations.
- Followed all safety protocols when handling hazardous materials.
- Maintained accurate records of collected specimens and test results.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Prepared and packaged specimens for courier transport.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Administrative Assistant
Melbourne Airport
Tullamarine , Vic
05.2018 - 05.2021
- Organized and maintained property records and documents.
- Performed administrative duties such as filing paperwork and scheduling appointments.
- Responded quickly and accurately to customer inquiries about their lost items.
- Communicated with customers to help them identify their objects.
Education
High School Diploma -
Tripoli Evangelical School
Lebanon 04-2018
Skills
Waitress Supervisor
- Strong leadership
- Hygiene standards
- Customer Service
- Critical Thinking
- Problem-solving aptitude
- Attention to Detail
- Effective Communication
- Adaptability and Flexibility
- Professionalism
Phlebotomist
- Data Entry
- Specimen Preparation
- Blood collection
- Infection Control
- Paperwork Processing
- Quality Control
- Patient support
- Patient Care
- Communication abilities
- Specimen handling
Lost Property Assistant
- Customer service-focused
- Skilled multi-tasker
- Adaptable
Languages
Arabic
Professional
Timeline
Waitress Supervisor
furguson plarre bakehouse
10.2023 - 02.2024
Phlebotomist
Dorevitch pathology
10.2021 - 10.2023
Administrative Assistant
Melbourne Airport
05.2018 - 05.2021
High School Diploma -
Tripoli Evangelical School
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