Hi, I’m
Rakshika Ramjug
BENTLEY,WA
Summary
People-oriented and dependable professional with over three years of experience in customer service. Able to build meaningful relationships with customers while speaking with them over the phone and face to face. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly adaptable and a quick learner, able to pick up new skills and technologies easily.
Rakshika is a creative and driven individual from Mauritius with a passion for fashion design. She has always been fascinated by the power of clothing to express individuality and make a statement. Growing up in Mauritius, a culturally rich and diverse country, Rakshika was exposed to a wide range of styles and influences, which have informed her design aesthetic.
Overview
4
years of professional experience
Work History
Rockabella Beauty
Professional Nail Technician
01.2021 - Current
Job overview
- Provided clients with advice and education on best nail care practices.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Communicated effectively with management concerning important customer issues.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Designed creative nail art designs and patterns.
- Registered customer information on database to enable tracking history and maintain accurate records.
Curiosity And The Cloth Runway Show, Internship,
Fashion Stylist Intern
09.2021 - 09.2021
Job overview
- Interacted with both local and international artist craftsmen who worked with handmade materials to obtain samples for styling projects.
- Participated in team meetings and staff training sessions.
- Assisted in styling of shoots for print and television advertisements.
- Collaborated with photographers and designers to create innovative and visually appealing looks.
- Facilitated transportation to and from appointments.
Karma Beauty
Beauty Therapist
03.2020 - 11.2020
Job overview
- Maintained counter and display areas for cleanliness and organization.
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained new staff in product knowledge and customer service protocols.
Salvos Stores
Fashion Merchandiser Intern
08.2020 - 10.2020
Job overview
- Demonstrated leadership skills in managing projects from concept to completion.
- Gained extensive knowledge in data entry, analysis and reporting.
- Resolved problems, improved operations and provided exceptional service.
- Delivered services to customer locations within specific timeframes.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently in order to complete all tasks within deadlines.
Nails By Nature
Nail Technician
09.2019 - 09.2019
Job overview
- Collaborated with other members of salon staff to provide amazing client experience.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Oversaw schedule to manage appointments of new and existing clients.
- Grew repeat client base through effective marketing and customer service.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Education
Curtin UniversityPerth, WA
Bachelor of Design from Major in Fashion Design, Minor in Graphic Design
02.2023
SIDUS Learning And DevelopmentMauritius
from Time Management Skills (1- Day Workshop)
2018
Cambridge InternationalMauritius
from Higher School Certificate (A Level)
02.2017
Skills
- Effective Customer Communication
- Problem-Solving Skills
- Front Desk Management
- Supply Monitoring
- Communications Strategies
- Cash Register Operations
- Visual Merchandising
- Time Management
- Marketing Initiatives
- MS Office suits
- Industrial Sewing Machine
Languages
French
Full Professional
Creole
Native or Bilingual
English
Full Professional
Timeline
Fashion Stylist Intern
Curiosity And The Cloth Runway Show, Internship,
09.2021 - 09.2021
Professional Nail Technician
Rockabella Beauty
01.2021 - Current
Fashion Merchandiser Intern
Salvos Stores
08.2020 - 10.2020
Beauty Therapist
Karma Beauty
03.2020 - 11.2020
Nail Technician
Nails By Nature
09.2019 - 09.2019
Curtin University
Bachelor of Design from Major in Fashion Design, Minor in Graphic Design
SIDUS Learning And Development
from Time Management Skills (1- Day Workshop)
Cambridge International
from Higher School Certificate (A Level)
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