Rakshya Shrestha
Waitress
Sydney,NSW
Summary
Organized waiter with experience in pub and bistro environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Bar Waiter
Burwood Hotel
Burwood, NSW
02.2023 - Current
- Checked identification for minimum age for sale of alcoholic beverages.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Provide recommendations and offer wine pairings to enhance dining experience
- Resolved customer complaints in timely and efficient manner, leading to 99% customer satisfaction rating
- Restocked supplies, including napkins, utensils, and condiments, throughout shifts to ensure customers had what they needed
- Cross-trained in other restaurant roles to ensure smooth operations when needed.
Waiter
Paragon Hotel
Circular Quay, NSW
02.2021 - 01.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greet and seat guests, providing warm and welcoming atmosphere upon arrival.
- Present menus, explain daily specials, and answer questions regarding food and beverages.
- Take accurate orders and transmit them to kitchen while accommodating special requests and dietary preferences.
- Deliver orders promptly, ensuring accuracy and presentation consistency.
- Collaborate with colleagues to maintain clean and organized dining area.
Education
Masters of Professional Accounting - Accounting And Business Management
Victoria University
Townhall 02.2023 - Current
BBA - Accounting
Kent Institute
Sydney 02.2020 - 02.2023
Skills
Food and beverage pairings
Menu presentation
Bartending prowess
Craft beer knowledge
Guest seating arrangements
POS system expertise
Timeline
Bar Waiter
Burwood Hotel
02.2023 - Current
Masters of Professional Accounting - Accounting And Business Management
Victoria University
02.2023 - Current
Waiter
Paragon Hotel
02.2021 - 01.2023
BBA - Accounting
Kent Institute
02.2020 - 02.2023