Tejaswini Gawande

Working for Ventia on Defence Projects in Australia, gaining hands-on project management experience:

• Management Plans: Assist in drafting sections under supervision, tailoring to client needs.
• Project Scheduling: Update tasks and deadlines in MS Project, ensuring accurate timelines.
• Document Management: Organize project documents and invoices on OneDrive for efficient record-keeping.
• Subcontractor Management: Observe processes, raise purchase orders, and draft agreements for review.
• Meetings & Inductions: Participate in HOTO meetings and inductions, taking notes and learning coordination skills.
• Client Communications: Draft communications regarding plan approvals and changes, enhancing professional skills.

• Customer Service: Provide exceptional support, address queries, and ensure a positive experience.
• Sales: Promote and sell Telstra’s products like phones, plans, broadband, and accessories.
• Product Knowledge: Stay updated on telecommunications technology and Telstra’s offerings.
• Problem Solving: Assist with technical or billing issues, troubleshoot, or escalate as needed.
• Account Management: Support with account management, including plan changes, upgrades, and renewals.

• Processed customer purchases.
• Managed stock levels and displays.
• Handled planograms and promotions.
• Managed invoices and credits.
• Maintained inventory levels

• SAP ABAP Development: Expertise in SAP ABAP development, including design, coding, testing, and debugging. Delivered custom solutions to enhance system performance and functionality.
• Agile Methodologies: Skilled in implementing Agile principles, leading cross-functional teams, and ensuring timely, high-quality project deliveries through collaboration and continuous improvement.
• Project Leadership: Managed end-to-end project lifecycles, from requirement gathering to implementation, ensuring on-time, within-scope delivery and effective communication of objectives.