Ramandeep Gour
Melbourne,VIC
Summary
Driven Childcare Lead Teacher from Little Learners Daycare Centre, adept in curriculum design and special needs support, enhanced student participation through innovative teaching strategies. Excelled in parent-teacher communication and teamwork, significantly fostering inclusive learning environments. Demonstrated proficiency in CPR and first aid, ensuring a safe educational setting. Dedicate Early childhood educator, provides students with safe and nurturing learning environment. Possesses excellent communication, interpersonal and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Childcare Lead Teacher
Little Learners Daycare Centre
2022.04 - Current
- Mentored new teachers, providing guidance on best practices and classroom strategies.
- Supported students'' social-emotional development by creating a nurturing and inclusive atmosphere in the classroom.
- Enhanced student comprehension by incorporating hands-on learning activities and group projects.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Collaborated with colleagues to develop interdisciplinary lesson plans that connected various subjects.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented effective classroom management techniques to maintain a positive learning environment.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Increased parental involvement through regular communication and parent-teacher conferences, fostering strong home-school partnerships.
- Evaluated student progress regularly, adjusting instructional methods as needed to improve performance.
- Developed individualized education plans for students with special needs, ensuring their academic success.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Guided students to develop social, emotional and physical skills.
- Utilized creative teaching strategies to engage students in classroom.
- Monitored classroom to verify safe and secure environment.
- Implemented age-appropriate curricula to meet needs of young learners.
- Organized and supervised large and small group activities.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Modeled positive behavior and communication skills for students.
- Developed innovative activities to engage young children in learning process.
- Established positive relationships with students and families.
- Helped new preschool children get used to classes by giving one-on-one support.
- Incorporated music, art and literature into curriculum.
- Assessed student progress and provided feedback on educational development.
- Supported students in developing self-esteem and self-confidence.
- Created safe and nurturing learning environment for preschoolers.
Retail Assistant
ANZ Banking Group
2013.10 - 2016.03
- Continuously updated personal banking knowledge by participating in training sessions and staying informed on industry trends.
- Navigated multiple systems simultaneously while assisting customers, demonstrating strong multitasking abilities.
- Developed rapport with customers through empathetic listening skills and genuine concern for their needs or concerns.
- Promoted digital banking tools to customers, increasing usage rates of online services among clients served.
- Provided exceptional service by consistently exceeding performance metrics and maintaining high-quality standards.
- Identified opportunities for cross-selling bank products, boosting sales revenue and deepening customer relationships.
- Managed high call volumes while maintaining excellent customer service standards under pressure situations.
- Assisted customers with various banking transactions to ensure accuracy and maintain positive relationships.
- Handled escalated calls with professionalism, tact, and diplomacy to address customer concerns effectively.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Promoted financial products by maintaining excellent service offering knowledge.
- Cross-sold bank products and services to meet customer needs and provide options.
- Followed up with customers to gather feedback and provide additional assistance.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Educated customers on online banking and mobile banking applications.
- Counted, verified and handled bank deposits and armored car transactions.
- Executed wire transfers, stop payments and account transfers.
- Handled various accounting transactions.
- Referred customers to other banking departments for specialized services.
- Monitored and verified suspicious activity on customer accounts.
- Established rapport with new clients to increase satisfaction and loyalty.
- Processed applications for new accounts.
Education
No Degree - Early Childhood Education
Kal Training Institute (Diploma in ECE)
Melbourne, VIC02.2023
Master of Arts - General Literature
Panjab University Chandigarh (India)
Chandigarh, Punjab (india)07.2009
Skills
- Classroom Organization
- Age-Appropriate Activities
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Child CPR and First Aid
- Active Listening
- Effective Communication
- Decision-Making
- Relationship Building
- Play-Based Learning
- Computer Proficiency
- Lesson Planning
- Supervising Classroom Activities
- Positive Reinforcement Methods
- Interpersonal Skills
- Goal Setting
- Activity Demonstrations
- Coordinating with Teachers and Specialists
- Curriculum Design
- Parent and Guardian Relations
- Self Motivation
- Supervising Classroom Activities
- Parent and Guardian Relations
- Self Motivation
- Positive Reinforcement Methods
- Interpersonal Skills
- Goal Setting
- Professionalism
- Encouraging Participation and Inclusivity
- Coordinating with Teachers and Specialists
- Child Development
- Curriculum Design
- Age-Appropriate Curriculum
- Activity Demonstrations
reading books, gardening, listening to music, engaging with children
I enjoy a variety of hobbies that enrich my personal and professional life, including reading books, gardening, listening to music, and engaging with children. Reading allows me to expand my knowledge and stay informed on educational and social justice topics. Gardening connects me with nature and serves as a practical teaching tool for environmental awareness. Music, which I integrate into my teaching, enhances children's cognitive and emotional development. Most importantly, I find great joy in engaging with children, fostering their curiosity and creativity in a nurturing environment.
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Childcare Lead Teacher
Little Learners Daycare Centre
2022.04 - Current
Retail Assistant
ANZ Banking Group
2013.10 - 2016.03
No Degree - Early Childhood Education
Kal Training Institute (Diploma in ECE)
Master of Arts - General Literature
Panjab University Chandigarh (India)
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