Ramesh Bestha
Melbourne,VIC
Summary
A meticulous Test Manager with 19 years of experience who undertakes complex
assignments, meets tight deadlines, co-ordinates and works to defined testing
methodologies within a structured environment and delivers superior
performance.
Experience in CRM (Salesforce, SIEBEL), Billing, Superannuation and Content
Management System applications (SITECORE AND AEM).
Successfully implemented test automation framework using Cypress.io, Selenium,
and ROBOT Framework.
Good understanding of CI/CD principles.
Focused on any task at hand and able to utilize existing test knowledge and
experiences to come up with practical solutions and alternatives to testing
processes.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Program Test Manager
VGCCC
11.2024 - Current
- Maintained comprehensive documentation for traceability during audits or post-implementation reviews.
- Ensured compliance with industry standards by establishing rigorous quality assurance protocols.
- Streamlined processes through continuous improvement initiatives, reducing overall testing timeframes.
- Demonstrated adaptability amidst evolving project requirements by efficiently re-prioritizing test efforts and adjusting resource allocations as needed.
- Optimized resource allocation for successful project completion, managing cross-functional teams of QA engineers and testers.
- Established strong relationships with stakeholders, fostering clear communication channels throughout all project phases.
- Conducted risk assessments to identify potential vulnerabilities in the program prior to implementation.
- Led root cause analysis efforts to proactively address recurring issues impacting product quality or delivery timelines.
- Managed test environments and configurations for accurate representation of end-user requirements.
Program Test Manager
DJCS
11.2021 - 10.2024
- Develop and implement comprehensive test strategies aligned with project goals and quality standards.
- Define testing scope, objectives, and priorities to ensure efficient coverage of critical features and functionalities.
- Lead and manage team of 10 testers, providing direction, guidance, and mentorship to ensure high-performance and growth.
- Create detailed test plans, including test case design, prioritization, and coverage analysis for both manual and automated testing.
- Design and implement test automation strategies using ROBOT Framework tool.
- Develop and maintain automated test scripts for regression, integration, and performance testing, resulting in improved efficiency and coverage.
- Identify, document, and track defects using JIRA, collaborating with development teams to ensure timely resolution.
- Generate comprehensive status and defect reports for clear communication with stakeholders.
- Continuously assess testing processes, identify bottlenecks, and implement process improvements to enhance team efficiency and quality.
- Collaborate with product managers, developers, and other stakeholders to provide regular testing status updates, highlight risks, and address concerns.
Test Manager
NBN Co Ltd
01.2021 - 11.2021
- Established test strategies for projects from ST to UAT
- Developed test automation framework using READY API.
- Coordinating work of test teams and monitoring their performance.
- Compiling test metrics for management.
- Identify test approaches that optimize delivery schedule.
- End user training.
Quality Assurance Specialist
Service Victoria
08.2020 - 01.2021
- Established test strategies of Agile team
- Build test automation framework using CYPRESS.IO
- Identify test approaches that optimize delivery schedule.
Test Manager
NBN Co Ltd
03.2019 - 06.2020
- Established test strategies for projects from ST to UAT
- Developed test automation framework using SOAP UI and BATS.
- Coordinating work of test teams and monitoring their performance.
- Compiling test metrics for management.
- Identify test approaches that optimize delivery schedule.
- End user training.
Senior Consultant
Deloitte Digital
12.2016 - 03.2019
- Worked for Digital Transformation of VICROADS, TELSTRA SUPER, Australian Super and CBUS Super clients.
- Developed best practices and procedures to be used by entire team which spanned various projects with technologies like SITECORE, DRUPLE, AEM and SALESFORCE CRM.
- Responsible for creating Test Strategy and Test plan for various projects.
- Successfully implemented test automation framework using Selenium, Cucumber, Java and TestNG.
- Coordinating work of test teams and monitoring their performance.
- Following up any outstanding open test risks / issues.
- Planning and effort Estimation required for manual and automation testing.
- Advising clients on Testing best practice.
Test Manager
IBM Pvt Ltd
06.2011 - 12.2016
- Responsible for overall test and deployment activities including, test estimations, deployment schedules.
- Delivery of Master Test Plan, System Test Plan, Detail Test plan documents
- Delivery of Test strategy document
- Responsible for implementation of DEVOPS process for Continuous delivery and Continuous integration.
Test Lead
IBM Pvt Ltd
07.2009 - 06.2011
- Responsible for overall test and deployment activities including, test estimations, deployment schedules.
- Delivery of Master Test Plan, System Test Plan, Detail Test plan documents
- Delivery of Test strategy document
- Responsible for implementation of DEVOPS process for Continuous delivery and Continuous integration.
- I was playing role of UAT Test lead of Sales Automation project implemented using SIEBEL CRM Application.
Senior Technical Associate
Tech Mahindra
04.2006 - 07.2009
- Digital Test lead, for strategic CRM platforms and is also called Value CRM since it deals with valued customers. Key businesses supported are Fulfillment, Assurance, Sales and Marketing.
- Test planning
- Test Case preparation
- Test execution
- Defect tracking
Education
Master of Science - Computer Science
04.2003
Skills
Test Management
Test Automation
DevOps Process
Agile Practices
Release Management
Team Leadership
Strategic Thinking
Problem Solving
Certification
- Project Management Professional (PMP)®
- Certified SAFe® 5 Scrum Master
- Certified SAFe® 5 Agilist
- GCP Associate Cloud Engineer
Timeline
Program Test Manager - VGCCC
11.2024 - Current
Program Test Manager - DJCS
11.2021 - 10.2024
Test Manager - NBN Co Ltd
01.2021 - 11.2021
Quality Assurance Specialist - Service Victoria
08.2020 - 01.2021
Test Manager - NBN Co Ltd
03.2019 - 06.2020
Senior Consultant - Deloitte Digital
12.2016 - 03.2019
Test Manager - IBM Pvt Ltd
06.2011 - 12.2016
Test Lead - IBM Pvt Ltd
07.2009 - 06.2011
Senior Technical Associate - Tech Mahindra
04.2006 - 07.2009
Osmania University - Master of Science, Computer Science
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