Ramesh Bestha

Release Manager–Optimised Version

• Owned and coordinated the entire release lifecycle , including planning, scheduling, and maintaining the enterprise-wide release calendar.
• Led multi-environment deployment activities across Dev, Test, UAT, Pre-Prod, and Production, ensuring alignment, readiness, and minimal disruption.
• Managed release scope, capacity, and cross-team dependencies , proactively resolving conflicts to keep releases on track.
• Conducted release readiness reviews and governed go/no-go decisions , strengthening delivery confidence and reducing post-release issues.
• Directed deployment management and cutover execution , enabling smooth, predictable go-lives in a regulated environment.
• Engaged and coordinated stakeholders across product, development, QA, operations, and vendors , ensuring transparent communication and timely alignment.
• Applied Agile, DevOps, and SDLC best practices to uplift release predictability, environment stability, and operational quality.

Release Manager–Optimised Version

• Coordinated integrated release and deployment cycles for multi-stream programs involving CRM, billing, and regulatory systems.
• Planned and managed release schedules , aligning teams, capacity, and environment availability to deliver on time.
• Owned end-to-end readiness governance , conducting release readiness reviews, managing risks, and ensuring compliance with SDLC controls.
• Aligned release dependencies across development, QA, data, and environment teams , reducing delivery friction and improving flow.
• Improved go-live stability by driving structured deployment management , including cutover planning and post-release verification.
• Led communication across senior stakeholders , delivering release dashboards, status reports, and risk updates for clear decision-making.
• Strengthened release quality by embedding Agile, DevOps-aligned processes , reducing defect leakage by 20% and improving post-release outcomes.

• Oversaw release-aligned QA delivery for enterprise applications, ensuring stable deployments across Salesforce CRM and billing systems.
• Improved release velocity by 25% by integrating Agile QA practices, CI/CD collaboration, and early defect discovery.
• Developed and governed automated regression suites (SOAP UI), reducing regression duration by 40% and improving release readiness.
• Built and implemented release readiness dashboards , giving leadership real-time visibility into test progress, risks, and deployment blockers.
• Mentored a 10-person QA team , strengthening delivery discipline, cross-team coordination, and on-time release execution.
• Supported multi-environment deployment planning , ensuring successful cutover's and high-quality production releases.

• Delivered QA for citizen-facing digital services, of Service Victoria portal enhancements.
• Built Cypress-based automation framework, achieving faster turnaround in regression testing.

• Managed end-to-end QA for enterprise applications, integrating Salesforce CRM and billing systems.
• Designed automation strategy (SOAP UI), reducing regression testing time by 40%.
• Established release readiness dashboard for senior leadership, increasing transparency of testing KPIs.

• Defined test strategies for VICROADS, Telstra Super, Australian Super, and CBUS digital programs.
• Introduced automation best practices for CMS and CRM platforms (Sitecore, Drupal, AEM, Salesforce).
• Mentored 10-member test team, improving productivity and achieving consistent on-time releases.

• Led creation and implementation of test strategies across projects involving Selenium, Cucumber, Java, and TestNG automation frameworks.
• Managed teams to deliver master test plans, system test plans, and release documentation under DevOps environments with continuous integration and delivery.
• Acted as UAT Test Lead for Sales Automation projects utilizing SIEBEL CRM, ensuring flawless delivery of critical business applications.

• Responsible for overall test and deployment activities including, test estimations, deployment schedules.
• Delivery of Master Test Plan, System Test Plan, Detail Test plan documents
• Delivery of Test strategy document
• Responsible for implementation of DEVOPS process for Continuous delivery and Continuous integration.
• I was playing role of UAT Test lead of Sales Automation project implemented using SIEBEL CRM Application.

• Digital Test lead, for strategic CRM platforms and is also called Value CRM since it deals with valued customers. Key businesses supported are Fulfillment, Assurance, Sales and Marketing.
• Developed and executed test plans, coordinated UAT, and ensured successful go-live.