Ramindu Fernando
Sydney
Summary
With a proven track record at Gateway Services, I spearheaded initiatives that significantly enhanced cleanliness and sanitation, achieving a notable increase in customer satisfaction. Expert in health and safety compliance and adept at fostering staff development, my leadership ensures top-notch service and operational efficiency.
Overview
8
8
years of professional experience
Work History
Cleaning Supervisor
BCR Property Solutions
01.2023 - Current
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
Cleaning Supervisor
Command 51
05.2022 - 12.2023
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
Cleaning Supervisor
Gateway Services
05.2021 - 05.2023
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
- Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
- Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
- Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
- Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve overall skill set within the team.
- Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.
Commercial Cleaner
Dimeo Cleaning Services
04.2019 - 03.2021
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
Commercial Cleaner
ARA Property Services
01.2017 - 01.2019
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
Education
Bachelor Of Information Technology - Information Technology
La Trobe University
Sydney, NSW12.2019
Skills
- Health and safety
- Chemical handling
- Client relations
- Scheduling and planning
- Workload prioritization
- Quality assurance
- Job tracking
- Cleaning techniques
- Cleaning and sanitation
- Cleaning practices
- Sanitation standards
- Customer service
- Health and safety compliance
- Performance improvements
- Ordering cleaning supplies
- Customer service-focused
- Staff training and development
- Guest relations
Timeline
Cleaning Supervisor
BCR Property Solutions
01.2023 - Current
Cleaning Supervisor
Command 51
05.2022 - 12.2023
Cleaning Supervisor
Gateway Services
05.2021 - 05.2023
Commercial Cleaner
Dimeo Cleaning Services
04.2019 - 03.2021
Commercial Cleaner
ARA Property Services
01.2017 - 01.2019
Bachelor Of Information Technology - Information Technology
La Trobe University
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