Ramneet Kour
Melbourne,VIC
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
5
5
years of professional experience
Work History
Business Development Manager
Barkly International College
02.2023 - Current
- Managed process flows, operations support and customer engagement strategies.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
Manager of Business Development and Sales
First Call Services
08.2022 - 01.2023
- Conducted market research to discover new leads, opportunities and messaging.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Established long-term relationships with key industry players which helped in gaining valuable insights into emerging trends.
- Implemented systems and procedures to increase sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Digital Marketing Executive
Elite Education And Visa Services
09.2019 - 08.2022
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Increased brand awareness through creation and management of social media channels, boosting social media engagement.
- Grew social media following with strategic outreach efforts, influencer partnerships, and engaging content curation.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Optimized landing pages for improved conversion rates, utilizing A/B testing and user experience best practices.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
Education
Certificate III in Painting And Decoration
Orange International College
VIC2022
Skills
- Promotional planning
- Revenue Forecasting
- Customer Service
- Advertising Campaigns
- Time Management
- Sales Tracking
- Appointment Scheduling
- Relationship building and management
- Staff Management
- Market Research
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Business Development Manager
Barkly International College
02.2023 - Current
Manager of Business Development and Sales
First Call Services
08.2022 - 01.2023
Digital Marketing Executive
Elite Education And Visa Services
09.2019 - 08.2022
Certificate III in Painting And Decoration
Orange International College
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