Ran Cao
St Kilda,VIC
Summary
Highly educated and versatile professional with extensive experience in retail, hospitality, and various other sectors. Recognized for exceptional organizational, interpersonal, and problem-solving skills, along with a proven ability to learn quickly and manage time effectively. Holds a Master’s degree in Information and Communication Technology with a specialization in Data Forensics and a Bachelor’s degree in Industrial Design with a focus on Product Thinking, providing a robust foundation for adapting to diverse work environments. Committed to continuous learning and delivering outstanding service, approaching every task with a positive attitude and strong dedication to excellence.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Central Cleaning Supplies-Hobart TAS
05.2024 - 08.2025
- To promote and sell the company's goods and services and to acquire knowledge and market conditions relating to the goods and services sold.
- Demonstrating and explaining to customers the establishment's goods and services.
- Respond to incoming sales calls and follow up with customers to drive sales, through but not limited to, phone and email.
- Presenting quotes to users and recording orders and scheduling deliveries.
- Follow up with customers to ensure they are satisfied with goods and services and resolve any issues.
- Receive payment for goods through various payment methods and prepare sales invoices.
- Assists and participates in the ongoing management of inventory, such as organizing product inventory, counting and ordering.
- Organize and display merchandise for sale and package merchandise been sold.
Sales Assistant
Miniso-Hobart TAS
04.2023 - 02.2024
- To promote and sell the company's goods and services on social media
- Demonstrating and explaining to customers the establishment's goods and services.
- Receive payment for goods through various payment methods and prepare sales invoices.
- Follow up with customers to ensure they are satisfied with goods and services and resolve any issuesAssists and participates in the ongoing management of inventory, such as organizing product inventory, counting
- Assists and participates in the ongoing management of inventory, such as organizing product inventory, counting
Restaurant All Rounder
Sakura Sushi and Noodles-Hobart TAS
03.2023 - 02.2024
- Order taking using POS machine
- Cash handling and banking
- Prepare and serve food and drinks
- Presenting the menu, providing detailed information when asked, and selling additional products when appropriate
- Processing a high volume of customer orders via telephone and online ordering and takeaway platforms
Restaurant Waiter
Big Wong BBQ
12.2021 - 04.2023
- Order taking using POS machine
- Cash handling and banking
- Prepare and serve food and drinks
- Presenting the menu, providing detailed information when asked, and selling additional products when appropriate
- Communicate with customers in English, Chinese and Cantonese
- Processing a high volume of customer orders via telephone and online ordering and takeaway platforms
Education
Master's degree - Information Technology
University of Tasmania
Hobart, TAS12.2022
Bachelor's degree - Industrial Design and Fine Art
Monash University
Melbourne, VIC12.2020
Skills
- Microsoft Office
- Communication
- Mandarin
- Problem Solving
- Research
- Negotiation
Languages
Chinese - Native
Cantonese - Intermediate
English - Fluent
Timeline
Sales Assistant
Central Cleaning Supplies-Hobart TAS
05.2024 - 08.2025
Sales Assistant
Miniso-Hobart TAS
04.2023 - 02.2024
Restaurant All Rounder
Sakura Sushi and Noodles-Hobart TAS
03.2023 - 02.2024
Restaurant Waiter
Big Wong BBQ
12.2021 - 04.2023
Bachelor's degree - Industrial Design and Fine Art
Monash University
Master's degree - Information Technology
University of Tasmania
Personal Details
Eligible to work in Australia: Yes