Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ran Maeda

North Wollongong,NSW

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

UNIQLO JAPAN
12.2019 - 02.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Hotel Front Desk Clerk

Grand Prince Hotel
09.2018 - 01.2019
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
  • Interpreted conversations between foreign language-speaking clients and others.
  • Interpreted spoken and written languages other than English and vice versa.
  • Assisted foreign language-speaking clients with inquiries.

Education

Master of Education - TESOL

University of Wollongong
Wollongong, NSW
07.2024

Bachelor of Arts - Chinese Studies

University of Wollongong
Wollongong, NSW
12.2022

Skills

  • Calm and Professional Under Pressure
  • Customer Service
  • Hospitality and Accommodation
  • Self-Motivated
  • Multitasking Abilities
  • Teamwork and Collaboration

Languages

Japanese
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Elementary

Timeline

Retail Sales Associate

UNIQLO JAPAN
12.2019 - 02.2021

Hotel Front Desk Clerk

Grand Prince Hotel
09.2018 - 01.2019

Master of Education - TESOL

University of Wollongong

Bachelor of Arts - Chinese Studies

University of Wollongong

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Ran Maeda