Ranee Shih
Landsdale,WA
Summary
I am a Bachelor of Psychology student offering experience, volunteered as a mediation and counselling administration assistant, and currently working as a community support worker. My goals are to work with individuals who are dedicated in finding their independence and ambitions for the best quality of life. I am a friendly, helpful and motivated student who uses skills developed in university and professional experience to help clients with their personal development. I aspire to become a registered psychologist to help spread mental health awareness to Asian communities
Overview
2
2
years of professional experience
Work History
Community Support Worker
Aberstone Community Services
Balcatta, WA
06.2021 - Current
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Planned and hosted on- and off-campus community service activities.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Liaised with community members, recommending resources and programs.
- Assisted in implementation of community support services in alignment with needs.
- Enlisted support of volunteers and collaborated with businesses and community groups.
Administrative Assistant
WA Fairhaven Family Mediation And Counselling
Perth, WA
09.2019 - 10.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Treated clients and families with respect and dignity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Bachelor - Psychology
Curtin University
Perth, WA11.2022
Skills
- Supporting Daily Living Needs
- Compassionate Patient Care
- Job Coaching
- Medication Administration
- Mobility Support
- Developmental Disabilities
- Dietary Needs
- Individual Support
- Client Needs Assessment
- Positive Reinforcement Methods
- Wellness Strategies
- Measuring Progress
Timeline
Community Support Worker
Aberstone Community Services
06.2021 - Current
Administrative Assistant
WA Fairhaven Family Mediation And Counselling
09.2019 - 10.2020
Bachelor - Psychology
Curtin University
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