Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Optical Supervisor
Specsavers
Sydney, NSW
02.2021 - Current
Mentored newly hired employees by explaining tactics for building sales pipelines.
Managed daily operations, client relations and IT.
Motivated sales professionals by delivering positive reinforcement and constructive feedback.
Reviewed customer complaints to determine appropriate methods for resolution.
Conducted vision screenings utilizing automated refraction machines or manual phoropters.
Coordinated and supervised the daily activities of optical staff to ensure efficient workflow.
Recruited and trained new employees to meet job requirements.
Waitress/Runner
Rashays
Wetherill Park, NSW
11.2018 - 11.2020
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Assistant Accountant Trainee
AJR accounting
Cabramatta, NSW
06.2019 - 06.2019
Reviewed general ledger entries for accuracy and completeness
Filed and archived financial statements and accounting files
Coordinated timely payments from vendors, clients and account holders
Processed all payroll entries and reports for employees
Worked with spreadsheets, cloud-based accounting software and bank account statements.