RANIA BEDARI
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Optical Supervisor
Specsavers
02.2021 - Current
- Mentored newly hired employees by explaining tactics for building sales pipelines.
- Managed daily operations, client relations and IT.
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Reviewed customer complaints to determine appropriate methods for resolution.
- Conducted vision screenings utilizing automated refraction machines or manual phoropters.
- Coordinated and supervised the daily activities of optical staff to ensure efficient workflow.
- Recruited and trained new employees to meet job requirements.
Waitress/Runner
Rashays
11.2018 - 11.2020
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Education
BBA - Commerce And Business Administration
ACU
12-2024
Skills
- Computer Skills
- Excellent Communication
- Analytical Thinking
- Decision-Making
- Effective Communication
- Marketing
Timeline
Optical Supervisor
Specsavers
02.2021 - Current
Waitress/Runner
Rashays
11.2018 - 11.2020
BBA - Commerce And Business Administration
ACU
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