RANUGI PERERA
Summary
Driven by a strong work ethic and exceptional communication skills, I've excelled in customer service roles where I've enhanced team efficiency and customer satisfaction on an outstanding level. In search of applying my skills into a dynamic work environment, I am eager to share my energetic and collaborative traits aligning with the importance of customer satisfaction and making a meaningful impact to team goals. My ability to multitask and work under pressure has been proven across fast-paced environments, showcasing my dedication to quality service and teamwork whilst being able to remain collected and positive across all circumstances.
Overview
3
3
years of professional experience
Work History
Team Member
KFC
06.2023 - Current
- As a team member at KFC, I provide excellent customer service in a fast-paced environment, handle orders, handle payment transactions, prepare food, ensure a clean workspace, and have formed positive relationships with my coworkers.
- I've developed strong skills in teamwork, time management, and problem-solving while adhering to the restaurants standards for quality and safety.
- This role has helped me build expertise in a working environment and how to optimistically handle customer interactions.
- Has helped me form effective communication skills and resilience, as I frequently manage peak hours and customer orders with an enthusiastic attitude.
- Learned all required tasks quickly to maximize performance.
Restaurant Server
Sisi Woodfire Pizza and Pasta
12.2024 - 01.2025
- Handled food orders along with greeting and serving the customers, building positive experience from first interaction,
- Provided a quality service to ensure highest satisfaction levels among the customers coming into the restaurant.
- Efficiently managed large groups of diners during peak hours without compromising on quality of service.
- Kept server areas clean and stocked to increase efficiency while working tables.
Early Childhood - Work Experience
I Am Learning: Childcare Centre
06.2022 - 07.2022
- This completion of a Work Placement Program gave me a good insight into a dynamic workplace, helping me form valuable skills to later assist me in future jobs
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
VCE Certificate -
Alkira Secondary College
10.2024
Skills
- Customer service
- Positive attitude
- Collaboration and teamwork
- Cash handling
- Flexible schedule
- Adaptability and flexibility
- Problem-solving
- Following instructions
Timeline
Restaurant Server
Sisi Woodfire Pizza and Pasta
12.2024 - 01.2025
Team Member
KFC
06.2023 - Current
Early Childhood - Work Experience
I Am Learning: Childcare Centre
06.2022 - 07.2022
VCE Certificate -
Alkira Secondary College
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