Raphael Victoria
Delahay
Summary
Looking to transition into new field with skills developed in high-volume retail environment. Demonstrates strong customer service abilities and effective communication techniques, coupled with organized approach to inventory management. Seeking to apply these transferrable skills to new and dynamic setting.
Overview
11
11
years of professional experience
Work History
Christmas Casual
JD Sports
11.2024 - Current
- Serving hundreds of customers each shift
- Building rapport with peers and managers
- Effective customer service
- Multi-tasking
- Collectiveness in fast-paced situations
- Merchandise display
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
Employee
McDonalds
12.2021 - Current
- Completing hundreds of orders every single shift
- Maintaining cleanliness
- Composure in high pressure situations
- Effective communication
- Customer service
- Manual labour
- Multi-tasking
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments.
Instructor
Kobudo Kai Karate Club
01.2014 - 01.2016
- Teaching/Leading 20-30 students every session
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Education
Bachelor of Science - Psychology
ACU
Melbourne, VIC04-2026
High School -
Catholic Regional College Sydenham
Sydenham, VIC10-2022
High School -
Catholic Regional College St Albans
Saint Albans, VIC12-2020
Skills
- Punctual
- Adaptability
- Strong work ethic
- Composure under high pressure
- Physically capable
- Meticulous
- Problem-solving
- Public speaking
- Strong communication skills
- Quick learner
- Flexible schedule
Timeline
Christmas Casual
JD Sports
11.2024 - Current
Employee
McDonalds
12.2021 - Current
Instructor
Kobudo Kai Karate Club
01.2014 - 01.2016
Bachelor of Science - Psychology
ACU
High School -
Catholic Regional College Sydenham
High School -
Catholic Regional College St Albans
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