Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Raphaela Athanasiadis

Kalbarri,WA

Summary

Organized and motivated professional eager to apply time management and organizational skills in various environments. I am highly motivated to take on new challenges and adapt to new job roles promptly.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front of House and Bar Staff

Upstairs Restaurant
Kalbarri
05.2023 - Current
  • Opening and closing of the restaurant
  • Increased sales by upselling items on our menu
  • Provided excellent customer service to ensure repeat customers.
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
  • Trained and inducted new staff
  • Performed cashier duties such as taking payments, counting change, and issuing receipts.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Event Manager

Kinn & Co for Castaways Sculpture Exhibition
10.2023 - 11.2023
  • Liaison with City of Rockingham to ensure all WHS and operational requirements are met
  • Responsible for hiring and booking events equipment, catering, venues, décor (if required) and staff as well as managing inventories
  • Hiring and training of casual event staff
  • Contingency planning
  • Administration including creating Staff schedules, volunteer rosters and Security brief
  • On-site management of the Event and First Aid application.

Pharmacy Assistant

Kalbarri Pharmacy
05.2023 - 09.2023
  • Operating the cash register and managing payments
  • Providing advice to customers about non-prescription items and medical supply
  • Managing orders from customers and restocking shelves with inventory
  • Maintaining proper drug storage and security.

Event and Sponsorship Coordinator

Sculpture by the Sea
Cottesloe and Bondi
02.2022 - 04.2023
  • Management, set-up and timely execution of all corporate sponsor functions during each exhibition (10-15 functions a week)
  • Responsible for hiring and booking events equipment, catering, venues, décor (if required) and staff as well as managing inventories
  • Hiring, training and rostering of casual event staff
  • Maintained an up-to-date database of current sponsorships along with their contact information.
  • Managed existing sponsor relationships by providing regular updates on events and campaigns and successfully executing their hospitality benefits
  • Cultivated relationships with potential sponsors through meetings, phone calls and emails.
  • Prepared monthly financial reports detailing budget spending against projected income from sponsorships.
  • Contingency planning
  • Administration including research for new sponsorship opportunities and writing detailed proposals, agreements and post event reports

Event Manager

Kinn and Co.
Perth, WA
10.2019 - 01.2022
  • Provided general office administration support to the Event Director
  • Managed large community outdoor pop up events and ensuring a successful and smooth operation
  • Coordinated and allocated equipment, supplies and staff for events.
  • Oversaw work of up to 12 staff seamlessly executing professional events.
  • Provided leadership and support to resolve event operational and customer issues during and post-event
  • Created Risk-, Event-, Traffic and Noise Management Plans for every event
  • Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Prepared post-event reports summarizing attendee feedback and other key metrics.

FIFO Housekeeper/ Utility Staff

Oasis Newman
09.2018 - 03.2019
  • Housekeeping/cleaning accommodation rooms
  • Assisting in the kitchen as kitchen hand, including food handling and food preparation
  • Front of house and bar duties.

Chief Stewardess

Motoryacht Christina
Europe
06.2017 - 07.2018
  • Being available 24/7 for any client enquiries
  • Maintaining a high level of cleanliness on the yacht – detailing the interior
  • Housekeeping duties including washing, drying and folding clothes
  • Front of house duties – serving beverages and food and making cocktails
  • Managing the inventory of food and beverage items and re-stocking as necessary
  • Liaising with the chef on a suitable menu for guests.

Flight Attendant

Air Berlin
Frankfurt
06.2016 - 12.2016
  • Delivered onboard customer service including food and beverage service.
  • Selling of duty-free items.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Participated in pre-flight briefings to discuss flight details, weather and service plans.
  • Greeted passengers, answered questions, and directed them to their seats.

Education

Diploma - Leadership And Management

Lexis Interntional Collge
01-2022

Diploma - Travel And Tourism

North Metropolitan Tafe
12-2021

Diploma - Event Management

South Metropolitan Tafe
07-2020

Skills

  • Multitasking under pressure
  • Bilingual (German/English fluent, Portuguese and Spanish intermediate)
  • Team Management and Supervision
  • Written and oral communication
  • Spreadsheet tracking
  • Customer Relations
  • WORD Software Proficiency
  • Organization and Time Management
  • Performance Improvement
  • Inventory Management
  • Business Administration
  • Budgeting and finance

Accomplishments

  • International Student of the Year, South Metropolitan Tafe

Certification

  • Food and Hygiene Level 2

References

Nikki Graski, Kinn & Co
0458 424 700

Meg Gold, Sculpture by the Sea
0431 152 073

Honor Ash, Upstairs Restaurant
0405 685 903

Timeline

Event Manager

Kinn & Co for Castaways Sculpture Exhibition
10.2023 - 11.2023

Front of House and Bar Staff

Upstairs Restaurant
05.2023 - Current

Pharmacy Assistant

Kalbarri Pharmacy
05.2023 - 09.2023

Event and Sponsorship Coordinator

Sculpture by the Sea
02.2022 - 04.2023

Event Manager

Kinn and Co.
10.2019 - 01.2022

FIFO Housekeeper/ Utility Staff

Oasis Newman
09.2018 - 03.2019

Chief Stewardess

Motoryacht Christina
06.2017 - 07.2018

Flight Attendant

Air Berlin
06.2016 - 12.2016

Diploma - Leadership And Management

Lexis Interntional Collge

Diploma - Travel And Tourism

North Metropolitan Tafe

Diploma - Event Management

South Metropolitan Tafe

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Raphaela Athanasiadis