Raquel Cianciola
Alexandra Hills,QLD
Summary
Professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.
Overview
5
5
years of professional experience
Work History
Disability Support Worker
Our Shining Stars
08.2023 - Current
- Maintained accurate client records and progress notes in compliance with NDIS and organisational policies.
- Communicated effectively with clients, families, and health professionals to coordinate care.
- Organised and facilitated group activities, improving engagement and social interaction.
- Ensured compliance with daily living standards, safety, and wellbeing practices.
Crew Member & Barista
McDonald's
10.2020 - 01.2024
- Processed high-volume transactions accurately, including cash handling and EFTPOS payments.
- Delivered efficient customer service and resolved issues promptly, contributing to a positive customer experience.
- Trained and supported new team members, fostering strong teamwork and operational success.
- Monitored workplace compliance with health and safety standards.
Education
Bachelor of Business -
Queensland University of Technology
Brisbane, QLD11-2027
High School Diploma -
Ormiston College
Ormiston, QLD11-2023
Skills
- Effective client communication
- Proficient in Microsoft Word, Excel, and Outlook
- Customer service
- Organisational skills
- Analytical problem-solving
- Workplace productivity
- Domestic cleaning and cooking
- Strong interpersonal skills
Timeline
Disability Support Worker
Our Shining Stars
08.2023 - Current
Crew Member & Barista
McDonald's
10.2020 - 01.2024
Bachelor of Business -
Queensland University of Technology
High School Diploma -
Ormiston College