I am a confident student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills.
Overview
7
7
years of professional experience
Work History
Youth Futures Work Placement Student
Youth Futures Joondalup
Joondalup, WA
02.2024 - Current
Collaborated with peers to develop innovative solutions for educational challenges.
Demonstrated excellent organisational skills while managing multiple tasks simultaneously.
Volunteered for community service projects, applying academic knowledge in real-world scenarios.
Collaborated with other professionals to provide comprehensive services to clients.
Conducted assessments of needs and risk factors among participants in order to develop appropriate interventions.
Facilitated group discussions, activities, and workshops for youths on a variety of topics.
Participated in regular meetings with staff members to discuss program goals and objectives.
Maintained records of program services provided to ensure compliance with regulations.
BWS Team Member
BWS Dianella
Dianella, WA
06.2022 - Current
Answered phone calls regarding inquiries about products or services.
Operated cash registers to process payments from customers.
Greeted customers upon entering the store with friendly demeanor.
Participated in training sessions for new employees when needed.
Assisted customers with product selection and ordering process.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Disability/Community Support Worker
Happy Healthy Care
Perth, WA
03.2024 - 05.2024
Assisting with personal care and hygiene, Prompting independence and advocating for individuals with disability, Home maintenance tasks, Assisting with time management skills, Medication prompting and sighting, Community engagement
Developed individualised plans for clients and monitored progress towards goals.
Provided support to individuals with disabilities in activities of daily living.
Responded quickly to emergency situations involving clients in order to protect their safety.
Participated in team meetings, providing input regarding client care plans.
Provided transportation for clients to various appointments or activities as required.
Developed positive relationships with clients while maintaining professional boundaries.
Maintained accurate records of client progress, services provided, and any issues encountered.
Monitored medications and assisted with medication administration as needed.
Team Member
Hungry Jacks Balga
Perth, WA
08.2019 - 08.2022
Organised inventory shelves for easy access and maintenance of stock levels.
Resolved customer issues promptly in a professional manner.
Collaborated with team members to maximise productivity and efficiency.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Monitored expiration dates on food items for freshness assurance.
Provided customer service support to ensure satisfaction.
Answered phone calls regarding inquiries about products or services.
Operated cash registers to process payments from customers.
Participated in training sessions for new employees when needed.
Business Sales Consultant
TSA group West Perth
Perth, WA
09.2021 - 01.2022
Interacted with internal stakeholders such as finance, operations and logistics teams to facilitate smooth order fulfillment process.
Maintained a comprehensive knowledge of the latest industry trends to ensure competitiveness in the marketplace.
Advised clients on the best pricing structures for their products and services.
Researched competitors' products, prices, promotions and advertising campaigns.
Responded promptly to customer inquiries regarding product availability or pricing information.
Developed marketing strategies to increase sales and customer base.
Provided technical support to customers when needed.
Negotiated contracts with vendors and suppliers to secure favorable terms and pricing.
Team Member
McDonalds Ballajura
Perth, WA
09.2017 - 02.2018
Greeted customers upon entering the store with friendly demeanor.
Developed positive customer relationships through friendly greeting and excellent service.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Resolved customer issues promptly in a professional manner.
Organised inventory shelves for easy access and maintenance of stock levels.
Operated cash registers to process payments from customers.
Received, processed, and stocked merchandise in accordance with store policies.
Education
Bachelor of youth work, majoring in community development -
Edith cowan university
06.2024
High school graduate -
Mercy College
01.2022
Certificate III in business management -
Certificate III in Retail hospitality -
RSA Certificate -
Working with children check -
Police Clearance -
‘Quality, Safety, and you’ - NDIS Worker Orientation Module -
NDIS screening check -
NDIS – Supporting Effective Communication Module -
NDIS – Supporting safe and Enjoyable Meals Module -
NDIS induction eLearning Module -
Skills
Customer Service
Store maintenance
POS System Operation
Reliable
Flexible
Personal Care
Progress Documentation
Housekeeping skills
Relationship Building
Case Management
References
References available upon request.
Timeline
Disability/Community Support Worker
Happy Healthy Care
03.2024 - 05.2024
Youth Futures Work Placement Student
Youth Futures Joondalup
02.2024 - Current
BWS Team Member
BWS Dianella
06.2022 - Current
Business Sales Consultant
TSA group West Perth
09.2021 - 01.2022
Team Member
Hungry Jacks Balga
08.2019 - 08.2022
Team Member
McDonalds Ballajura
09.2017 - 02.2018
Bachelor of youth work, majoring in community development -
Edith cowan university
High school graduate -
Mercy College
Certificate III in business management -
Certificate III in Retail hospitality -
RSA Certificate -
Working with children check -
Police Clearance -
‘Quality, Safety, and you’ - NDIS Worker Orientation Module -
NDIS screening check -
NDIS – Supporting Effective Communication Module -
NDIS – Supporting safe and Enjoyable Meals Module -