Rasha Turgay
Perth,Australia
Summary
Dynamic professional with extensive experience in office management and retail operations at LALS Retail LLC. Demonstrated success in team leadership and customer service, resulting in increased sales and improved client satisfaction. Proficient in staff recruitment, training, and effective communication, with strong problem-solving skills.
Overview
19
19
years of professional experience
Work History
Cleaner
Shorehaven Primary School
09.2024 - Current
- Maintained cleanliness and safety standards through tasks including sweeping, vacuuming, mopping floors, emptying trash, sanitizing surfaces, cleaning toilets and sinks, washing windows and walls, reporting hazards or equipment malfunctions, restocking supplies, and occasionally performing external cleaning or deep cleaning duties like carpet shampooing.
Store Manager
LALS Retail LLC
01.2016 - 12.2018
- Oversaw daily store operations, achieving sales targets and enhancing customer satisfaction.
- Recruited, trained, and supervised a team of 15+ staff.
- Managed inventory, visual merchandising, and store presentation.
- Coordinated team schedules and delegated responsibilities to improve productivity.
- Carters Branch
Office Manager
Phoenix Freight International
01.2012 - 12.2015
- Managed office operations including scheduling, administrative support, and meeting coordination.
- Acted as the key point of contact between departments and external clients.
- Implemented effective office procedures to streamline daily workflows.
Office Manager / Marketing Services
MAS International Real Estate
01.2007 - 12.2011
- Led marketing support services and office administration.
- Maintained records, coordinated client communications, and assisted with real estate listings.
- Supported the executive team with daily administrative tasks and project coordination.
Education
Bachelor of Computer Science -
Abassia High Institute for Computer and Commercial Science
01-2003
Egyptian High School Diploma -
Nasser Secondary School for Girls
01-1998
Skills
- Office and business administration
- Staff recruitment and training
- Scheduling and calendar management
- Retail management and merchandising
- Customer service excellence
- Team leadership and performance management
- Event coordination
- Communication and problem-solving skills
- Cleaning expertise
Languages
- English
- Arabic
Language
Arabic
Native/ Bilingual
Turkish
Elementary
English
Professional
References
References available upon request.
Timeline
Cleaner
Shorehaven Primary School
09.2024 - Current
Store Manager
LALS Retail LLC
01.2016 - 12.2018
Office Manager
Phoenix Freight International
01.2012 - 12.2015
Office Manager / Marketing Services
MAS International Real Estate
01.2007 - 12.2011
Bachelor of Computer Science -
Abassia High Institute for Computer and Commercial Science
Egyptian High School Diploma -
Nasser Secondary School for Girls