Ratana Sovann
Melbourne,VIC
Summary
I am a highly motivated and creative individual with a strong passion for marketing and brand strategy. With a solid foundation in marketing principles and hands-on experience in content creation, social media management, and market research, I thrive in dynamic environments where I can contribute to innovative campaigns.
Overview
3
3
years of professional experience
Work History
Retail Specialist
Estee Lauder
08.2023 - 06.2024
- Built rapport with clientele through engaging conversations about their preferences which ultimately led to increased loyalty sales.
- Developed strong product knowledge to provide accurate information and expert advice to customers.
- Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
Food and Beverage Attendant
Deleware North
10.2022 - 02.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
Marketing Assistant
Good Time Group
05.2021 - 03.2022
- Created engaging content for Facebook, and Instagram.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
Education
BBA - Marketing
Swinburne University of Technology
Melbourne, VIC06.2024
BBA - Business Management
American University of Phnom Penh
Phnom Penh, Cambodia 10.2020
High School Diploma -
Western International School
Phnom Penh, Cambodia08.2019
Skills
- Adaptability under pressure
- Reliability and punctuality
- Relationship Building
- Social Media Marketing
- Customer Engagement
- Organization, prioritizing, and multi-tasking
- Online and traditional marketing
References
Name: Huyly Choeung
Role: Store Manager
Contact Detail: +61448657602
Name: Ms. SengSrey Leap Hout
Role: Area Supervisor
Contact Detail: +61448369243
Name: Mr. ChungHeng Lee
Role: Marketing Manager
Contact Detail: +85586611553
Timeline
Retail Specialist
Estee Lauder
08.2023 - 06.2024
Food and Beverage Attendant
Deleware North
10.2022 - 02.2024
Marketing Assistant
Good Time Group
05.2021 - 03.2022
BBA - Marketing
Swinburne University of Technology
BBA - Business Management
American University of Phnom Penh
High School Diploma -
Western International School
Similar Profiles
Frank Jaehwan LeeFrank Jaehwan Lee
Client Advisor at Estee Lauder (Tom Ford)Client Advisor at Estee Lauder (Tom Ford)
Traleana MalvertyTraleana Malverty
Freelance Beauty Adviser at Estee LauderFreelance Beauty Adviser at Estee Lauder
Adesola AbegundeAdesola Abegunde
HR Services Representative at Estee Lauder CompaniesHR Services Representative at Estee Lauder Companies