Rati Jaitly
Melbourne,VIC
Summary
Dedicated Marketing Coordinator offers detailed planning, scheduling and monitoring of marketing campaigns to optimize strategies and boost results. History of cultivating solid relationships with internal and external stakeholders to drive necessary change.
Overview
8
8
years of professional experience
Work History
Marketing Coordinator
World Vision Australia
Melbourne, Vic
11.2021 - Current
- Provided support in the planning, coordination, and execution of promotional campaigns.
- Coordinated with design teams to develop creative materials such as brochures, flyers, and advertisements.
- Assisted in developing content for advertisements and social media platforms.
- Monitored market trends to identify opportunities for product development or improvement.
- Provided support in conducting research on competitors' activities and products to inform strategic decisions.
- Evaluated success of campaigns by tracking relevant KPIs and metrics.
- Participated in brainstorming sessions to generate ideas for new products or services.
Supporter Care Consultant
World Vision Australia
Melboune, Vic
06.2018 - 10.2021
- Answered supporter queries and saved cancellations to achieve target retention rate
- Handled objections and managed sensitive outbound tasks providing supporters with updates about child status
- Managed workplace giving records
Franchise Owner, Jamaica Blue
Foodco
Melbourne, Vic
05.2016 - 05.2018
- Managed day to day running of cafe including sourcing and maintaining equipment and effective resource planning
- Monitored the performance of franchisees, providing guidance and support when necessary.
- Recruited, trained and managed a team of employees to deliver excellent customer service.
- Designed and maintained menus based on demographics and customer feedback
- Organized promotional events to attract new customers and boost sales revenue.
- Conducted regular meetings with staff members to ensure high standards of service delivery.
Education
Bachelor of Arts - Digital Marketing
Xi Academy
Melbourne, VICSkills
- Strategic Planning
- Project Management
- Campaign Management and Development
- Audience Targeting
- Market Analysis
- Relationship Building
- Cross-Functional Collaboration
- Retention Strategies
- Analytical Thinking
References
References available upon request.
Timeline
Marketing Coordinator
World Vision Australia
11.2021 - Current
Supporter Care Consultant
World Vision Australia
06.2018 - 10.2021
Franchise Owner, Jamaica Blue
Foodco
05.2016 - 05.2018
Bachelor of Arts - Digital Marketing
Xi Academy
Similar Profiles
Ross KoussoulasRoss Koussoulas
Wills and Bequest Advisor at World Vision AustraliaWills and Bequest Advisor at World Vision Australia
Zheng LiZheng Li
Desktop Technical Support at World Vision AustraliaDesktop Technical Support at World Vision Australia
Lisa HauckLisa Hauck
Marketing Lead - Growth at World Vision AustraliaMarketing Lead - Growth at World Vision Australia