Ratul Kumbam
North Kellyville,NSW
Summary
Creative Business Owner with exceptional background spent in the fast food industry. Proven leader with engaging demeanour and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
6
6
years of professional experience
Work History
Business Owner
SUBWAY®Restaurants
100 Parramatta Rd, Auburn, 2144
09.2023 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
Business Manager
SUBWAY®Restaurants
500 Old Northern Rd, Dural, 2158, NSW
04.2018 - 09.2023
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Assisted with hiring process and training of new employees.
- Processed vital documentation such as the stock take and the control sheet for the store, completed forms and obtained appropriate insurance verification and authorization for services.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Oversaw product delivery and shipping operations to reduce shipment turnaround times.
- Trained new employees on proper protocols and customer service standards and assisted in recruiting, hiring and training of team members.
Education
Bachelor of Science - Information Systems
Western Sydney University
Sydney, NSW10.2025
Skills
- Contract Management
- Staff Management
- Employee Training
- Regulatory Compliance
- Business Planning
- Financial Management
Accomplishments
Completed a group project for an overseas company in order to better improve their business, by designing their website with specification they wanted.
Timeline
Business Owner
SUBWAY®Restaurants
09.2023 - Current
Business Manager
SUBWAY®Restaurants
04.2018 - 09.2023
Bachelor of Science - Information Systems
Western Sydney University