Raven Smith
Hoppers Crossing
Summary
Dedicated disability support worker who enjoys providing support and assistance to individuals and groups with disabilities living within their community or assisted living center. Able to represent the company or agency of employment with professionalism, courtesy and compassion to clients, families, advocates, providers and the public. Proficient in the use of common implements, devices and tools for disabled daily living.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Plus 1 Care and Invictus Care
Melbourne, Victoria
02.2023 - Current
- Assist an average of 80 patients per month with dressing, grooming and feeding needs, helping them to overcome and adapt to mobility restrictions.
- Work with family, health care providers, therapists and social workers to ensure all of the client's emotional and health needs were met, improving 85% of the clients' conditions.
- Keep accurate records for client files and handled related paperwork.
- Drove clients safely to social activities and appointments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Adhered to company requirements for patient interactions and care standards.
Personal Trainer
Goodlife Health Clubs
03.2022 - 04.2023
- Monitored proper execution and form of clients and adjusted positions to improve results and safety.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Demonstrated proper technique for exercises to avoid injuries.
Picker Packer
VIP Packaging
01.2021 - 03.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Worked fast to meet assigned daily picking quotas.
Customer Service
McDonald's
01.2019 - 01.2020
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Presented different repair options to customers to help each person make appropriate choices.
- Consulted with customers to assess service requirements and produce accurate orders.
Education
No Degree - Personal Training
Australian Institute of Personal Trainers
AIPT04.2022
No Degree - Completion of Year 12
Tarneit Senior College
Tarneit, VIC10.2019
Skills
- Case management
- Interdisciplinary care
- Emotional support
- CPR / First aid
- Record-keeping
- Teamwork
- Reliability
- Patience
Certification
- NDIS WORKER SCREENING CLEARANCE
- WORKING WITH CHILDREN CHECK
- CURRENT POLICE REPORT
- CURRENT FIRST AID AND CPR CERTIFICATE
- CURRENT VICTORIAN DRIVERS LICENSE
- CERT IV IN FITNESS
Timeline
Disability Support Worker
Plus 1 Care and Invictus Care
02.2023 - Current
Personal Trainer
Goodlife Health Clubs
03.2022 - 04.2023
Picker Packer
VIP Packaging
01.2021 - 03.2022
Customer Service
McDonald's
01.2019 - 01.2020
No Degree - Personal Training
Australian Institute of Personal Trainers
No Degree - Completion of Year 12
Tarneit Senior College
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