Ravi Kumar Shah
Mill Park
Summary
Proven leader at Oporto, adept in fostering team unity to elevate service speed and customer satisfaction. Excelled in staff training, enhancing team efficiency, and maintaining high food safety standards. Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fast Food Team Leader
Oporto
06.2020 - 07.2024
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Checked the quality of raw and cooked foods to ensure that standards were met.
- Cleaned kitchen equipment and surfaces, including grills, fryers, ovens and other cooking equipment.
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Accurately handled cash register transactions while providing excellent customer service.
Commercial Cleaner
Prime Group
11.2021 - 07.2024
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, scrubber and other cleaning tools.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Responded to emergency spills quickly to minimize the damage caused by the spillage.
- Removed trash from bins and disposed of it properly according to regulations.
- Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
- Adhered to company policies for appearance, thoroughness, and facility security.
Education
Bachelor of Science - Biomedical Sciences
Western Sydney University
Sydney, NSW11.2023
Skills
- Deep cleaning abilities
- Strong Work Ethic
- Self-Motivation and Initiative
- Housekeeping skills
- Chemical Handling
- Food safety knowledge
- Staff Training and Development
- Cash handling proficiency
- Late-night shift availability
- Complaint Handling
Certification
First Aid
WORK RIGHTS
Full working rights
Visa Subclass 485 (EX: 2027)
REFERENCES
References available upon request
Timeline
Commercial Cleaner
Prime Group
11.2021 - 07.2024
Fast Food Team Leader
Oporto
06.2020 - 07.2024
Bachelor of Science - Biomedical Sciences
Western Sydney University
First Aid
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