Ravisha Shanmugam
Brisbane
Summary
An enthusiastic and passionate pharmacy student who is keen to experience a challenging environment and is willing to try new opportunities everyday where I can contribute to the growth and advancement of the business/organization. A determined pharmacy student looking for an employment in a position that requires a dedicated and professional employee.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse Fortitude Valley
03.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Promoted patient adherence to medication regimens through clear communication of dosage instructions and potential side effects.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Kept pharmacy counter and related areas clean, neat and organized.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacy staff with preparing medications and filling orders.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
Pharmacy Assistant
TerryWhite Chemmart Coorparoo
02.2022 - 02.2024
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Processed insurance claims accurately, minimizing reimbursement issues and ensuring timely payment for services rendered.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding medication-specific issues, and selecting over-the-counter medications and health care products.
- Communicated instructions to patients or caregivers about proper use and storage of drugs, side effects, interactions and refill instructions.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Assisted customers in selecting over-the-counter medications and health care products.
- Completed and filed documentation for insurance, store and liability purposes.
Pharmacy Assistant
Pharmasave Newmarket Compounding Pharmacy
08.2021 - 02.2022
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Verified patient information to correctly dispense medications.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Kept pharmacy counter and related areas clean, neat and organized.
- Merchandised over-the-counter goods and rotated stock.
Tutor
Kumon Education Centre
03.2021 - 07.2021
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
- Developed comprehensive lesson plans that incorporated multiple modes of instruction, ensuring a well-rounded educational experience for all learners.
Education
Foundation - science
Queensland university of technology
Bachelor of Pharmacy (Hons) - Health
Queensland University of Technology
Queensland 11.2024
Skills
- Supply Restocking
- POS System Operation
- Processing Payments
- Order Documentation
- Patient Counseling
- Answering Customer Questions
- Medication Dispensing
References
1.Former owner: Merina Diep-Pham; Current owner: Michael Dale
Kumon Forest Lake Education Centre
michael@kumonforestlake.com.au
0478 417 047
2. Madalyn Brett, Huy Huynh
Manager of TerryWhite Chemmart Coorparoo.
manager.coorparoo@twcmgroup.com
(07) 3397 5884
3. Julia de Reijke
Retail Manager of Chemist Warehouse Fortitude Valley
fortitudevalley@chemistwarehouse.com.au
(07) 3252 2645
Timeline
Pharmacy Assistant
Chemist Warehouse Fortitude Valley
03.2023 - Current
Pharmacy Assistant
TerryWhite Chemmart Coorparoo
02.2022 - 02.2024
Pharmacy Assistant
Pharmasave Newmarket Compounding Pharmacy
08.2021 - 02.2022
Tutor
Kumon Education Centre
03.2021 - 07.2021
Foundation - science
Queensland university of technology
Bachelor of Pharmacy (Hons) - Health
Queensland University of Technology
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