Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Raviteja Chitti

Melbourne,VIC

Summary

Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits and documentation requirements.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Inventory Manager

Star Track 3PL Myer,
01.2021 - 06.2024
  • Created databases and spreadsheets to improve inventory management accuracy by 100%.
  • Compiled and maintained important records such as received stock, missing stock, and damaged stock data using WPS.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • I worked effectively with shippers to resolve shipment issues, damaged materials, and shortages.
  • Investigate all stock discrepancies.
  • Conduct stocktakes, cycle counts and Pick-bin checks.
  • Manage Inventory Levels.
  • Maintaining Safety Standards.
  • Liaising with the inbound and outbound departments.
  • Extensive experience with WMS system.
  • Investigating and determining root cause of variances.
  • Inventory reconciliation report.
  • Develop and Implement inventory control systems.
  • Understanding and Implementing OH&S Procedures.
  • Reporting to the operations manager.
  • Leading team of 10.
  • Monitoring KPI’s.

Exemptions Team Member

Probe Group
08.2021 - 05.2022
  • Provided prompt and efficient assistance to applicants with their exemption application through Salesforce
  • Generated and raised tickets based on the specific requirements of applicants and escalated them to the concerned department
  • Proactively reached out to applicants via outbound calls and requested the necessary supporting documents for their exemption
  • Identified and proposed viable alternatives for customers using existing resources, ensuring optimal customer satisfaction through effective call resolution
  • Composed meticulously crafted letters and presented them for approval by CHO & DCHO, ensuring all pertinent information was included and accurately conveyed
  • Collected and compiled all relevant information from applicants and prepared it for final review, ensuring accuracy and completeness
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Level 3 Onsite Desktop Support Engineer

Kantar, EIL Global
04.2020 - 01.2021
  • Delivered basic support such as password resets, printer configurations and break/fix instructions
  • Developed and maintained detailed troubleshooting guide and knowledge base for use by other service desk staff
  • Uninstalled and re-installed basic software applications, resolved username problems, verified proper hardware and software setup, resolved network connectivity issues and corrected email irregularities
  • Providing in-person face-to-face and remote Technology support for the client's user base
  • Documented solutions and troubleshooting steps concisely in ticketing system and altered other team members for new service solutions
  • Assisted end-users with software and hardware troubleshooting to determine cause of system malfunction
  • Participated in team-building activities to enhance working relationships.
  • Conducted research, gathered information from multiple sources, and presented the results.

Education

Master of Science - Information Technology

Victorian Institute of Technology
11.2022

Bachelor of Science - Computer Science

Jyothishmathi Institute of Technology
04.2018

Skills

  • Effective team-leading capabilities
  • Service Desk tools (Remote Monitoring and Management, IT ServiceDesk ticketing)
  • Office 365 (Microsoft Intune, Exchange, Teams, SharePoint, Security and Compliance)
  • Warehouse Operations
  • Shipping and receiving
  • Inventory Tracking
  • Quality Procedures
  • Basic knowledge in Intune
  • Asset management & Technical troubleshooting
  • OS re-configuration, User account configuration
  • Excellent Customer service skills
  • Power Apps, Power Platform, and InfoPath Forms
  • Ability to manage multiple tasks at fast pace
  • Extensive problem-solving skills
  • Highly adaptable and Passionate learner

Accomplishments

  • Participated in a digital marketing contest at IIT-MADRAS and received a Certificate of Excellence
  • Participated in a workshop on “Android App Development and Cyber Security” held at JNTUH

Certification

Implemented “mobile cloud computing” as a Mini-Project at Acharya Nagarjuna university, India

  • Summary: demonstrated the importance of mobile cloud computing and its feature works. We came up with an idea of most robust way of storing the application data in the cloud and came forward with an idea of developing an examination portal for or college which became for major project in our final semesters

Implemented “online examination portal for our college” as a Major-Project at Acharya Nagarjuna university, India

  • Summary: after gaining proper knowledge on how cloud works and its existing and future works we developed an examination portal for our college as a prototype where the student details, examination details,results will be stored in the cloud storage instead of maintaining large storage servers which technically makes big difference in terms of cost and effectiveness.

Additional Information

  • Honor Awards: Best Team Lead Award (2022); Star Track 3PL Myer Employee of the Month: 4 times.
  • https://www.linkedin.com/in/raviteja-chitti

Timeline

Exemptions Team Member

Probe Group
08.2021 - 05.2022

Inventory Manager

Star Track 3PL Myer,
01.2021 - 06.2024

Level 3 Onsite Desktop Support Engineer

Kantar, EIL Global
04.2020 - 01.2021

Master of Science - Information Technology

Victorian Institute of Technology

Bachelor of Science - Computer Science

Jyothishmathi Institute of Technology

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