Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ravneet Kaur

Mandurah,WA

Summary

Skilled in cash handling and problem resolution, I enhanced customer satisfaction and streamlined operations at Coffee Cafe and Burger 13. Leveraging strong relationship-building abilities, I significantly improved team efficiency and customer loyalty through innovative solutions and effective communication.

Overview

1
1
year of professional experience

Work History

Customer Service Assistant

Coffee Cafe
Bathinda, India
02.2024 - 05.2024
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.
  • Managed customer complaints effectively, offering solutions that exceeded expectations.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Responded to customer calls and emails to answer questions about products and services.

Assistant Worker

Burger 13
Bathinda, India
04.2023 - 12.2023
  • Enhanced internal communication channels with regular status updates on ongoing projects or pertinent departmental announcements.
  • Improved team efficiency by streamlining workflow processes and implementing time-saving strategies.
  • Developed strong organizational skills by effectively prioritizing tasks and managing multiple projects simultaneously.
  • Demonstrated effective problem-solving abilities while troubleshooting technical issues for colleagues or customers.
  • Improved overall quality of deliverables through meticulous proofreading of documents before submission for approval or distribution.

Education

Senior Secondary - Medical

Shivalik Public School, CBSE Board, New Delhi
Tapa, Punjab, India

Skills

  • Cash Handling
  • Complaint Handling
  • Customer Consultation
  • Complaint resolution
  • Relationship Building
  • Problem Resolution
  • Computer Skills

Languages

English
Full Professional

Timeline

Customer Service Assistant

Coffee Cafe
02.2024 - 05.2024

Assistant Worker

Burger 13
04.2023 - 12.2023

Senior Secondary - Medical

Shivalik Public School, CBSE Board, New Delhi
Ravneet Kaur