Ravneet KAUR
OFFICER,VIC
Overview
2
2
years of professional experience
Work History
Nail Technician
Orane
AMRITSAR, PUNJAB
07.2023 - 05.2024
- Demonstrated knowledge of all products and services offered in the salon.
- Educated clients on proper nail care techniques.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
Customer Service Representative
Bluehorse immigration consultancy
AMRITSAR, PUNJAB
04.2022 - 06.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Bachelor of Science - Biotechnology
Chandigarh University
Mohali, INDIA06-2019
Master of Science - Molecular Biology And Biochemistry
Guru Nanak Dev University
Amritsar, IndiaSkills
- Problem-solving skills
- Customer Education
- Nail Preparation
- Training and coaching
- Product Knowledge
- Customer Service
- Research assistance
- Laboratory safety protocols
- Lab equipment processes
- Sample handling
- Microsoft PowerPoint
- Call triaging
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Training in Laboratory processes
- I also had 5 months training experience in Verka milk plant, India. I acquired knowledge regarding dairy technology processes and how to get familiar with dairy equipments in the lab. I got understandings about the stages of milk processing like pasteurization, homogenization, and standardization to ensure milk safety, quality and consistency. I learned quality control protocols such as testing for fat content, microbial content, acidity and overall hygiene which are essential to maintain high-quality dairy products. I also got an exposure to various dairy products produced at Verka such as butter, yogurt, cheese and other milk products and got an insight to their production techniques, storage and shelf life management. I was trained on critical food safety standards, such as HACCP (Hazard Analysis and Critical Control Points).
Timeline
Nail Technician
Orane
07.2023 - 05.2024
Customer Service Representative
Bluehorse immigration consultancy
04.2022 - 06.2023
Bachelor of Science - Biotechnology
Chandigarh University
Master of Science - Molecular Biology And Biochemistry
Guru Nanak Dev University
Similar Profiles
HARSHPREET KAURHARSHPREET KAUR
Beauty Advisor at OraneBeauty Advisor at Orane
Mark MagnaniMark Magnani
Vice President, Sales at Orane Healthcare, Dba ICliniqVice President, Sales at Orane Healthcare, Dba ICliniq
Grisha KaushikGrisha Kaushik
Nail Technician Assistant at Orane International School Of Hair, Skin And MakeupNail Technician Assistant at Orane International School Of Hair, Skin And Makeup
Joshua GreigJoshua Greig
Factory Production Worker at Southern Cross CeramicsFactory Production Worker at Southern Cross Ceramics
Angelica Delos SantosAngelica Delos Santos
Chef at Zeus Street GreekChef at Zeus Street Greek