Rayjay Pakoti
Western Sydney ,Australia
Summary
Passionate about customer service, thriving on connecting with individuals and delivering tangible results. Seeking an exciting and dynamic role to utilize skills and experience effectively. Eager to join a workplace that fosters innovation, continuous learning, and personal development to further enhance career in customer service.
Overview
6
6
years of professional experience
Work History
Traffic Controller
All Road / 360 Icombined
05.2024 - Current
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Managed traffic patterns to protect workers and drivers near construction areas.
Retail Sales Associate
LIDS
01.2022 - 01.2023
- Providing high levels of customer service to guests, whilst also meeting daily KPIs. Other daily tasks included restocking and organizing shelves, and embroidering and customizing hats.
Cook and Trainer
Eat Greek
01.2021 - 01.2022
- Working in a back-end environment to prepare food, as well as maintain a high standard of cleanliness levels. Was also recognized as a leader and became the trainer for new back-of-house staff.
Front of House Staff
KFC
01.2019 - 01.2021
- Work in a fast-paced environment, to deliver customer service, often requiring high levels of multi-tasking. Other tasks included food and beverage preparation, stocktake, managing in-person and online orders and cash handling.
Barista
Cafe Ciccheti & Co.
01.2019 - 01.2019
- Providing friendly and welcoming service by managing customer orders and requests.
Education
Certificate 4 - Fitness
Australian Institute in Personal Training
01.2022
Year 12 Completion - Useless Stuff
The Hills Sports High School
Seven Hills, NSW01.2022
Skills
- High-level communication skills
- Creativity and critical thinking
- Leadership
- Customer service
- Adaptable and quick learning
- Energetic & Upbeat
- Ambitious & Professional
Timeline
Traffic Controller
All Road / 360 Icombined
05.2024 - Current
Retail Sales Associate
LIDS
01.2022 - 01.2023
Cook and Trainer
Eat Greek
01.2021 - 01.2022
Front of House Staff
KFC
01.2019 - 01.2021
Barista
Cafe Ciccheti & Co.
01.2019 - 01.2019
Certificate 4 - Fitness
Australian Institute in Personal Training
Year 12 Completion - Useless Stuff
The Hills Sports High School
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