RAYMOND JONES
Bankstown
Summary
Developed exceptional customer service and organizational skills in fast-paced retail environment, looking to transition into new field. Skilled in inventory management and sales strategies, with proven ability to adapt and learn quickly. Aims to leverage these transferrable skills to contribute effectively in new professional setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Assistant
Spotlight
07.2022 - 07.2024
- Maintained a clean and organized work area throughout shift
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor
- Provided customer service support to ensure satisfaction
- Answered phone calls regarding inquiries about products or services
- Stacked labelle packages onto pallets and wrapped with shrink wrap to prepare for shipping
- Tracked stock levels daily to identify shortages or overs
- Adhered to safety guidelines while operating machinery or stocking shelves
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Retail Assistant
Coles Supermarket
04.2021 - 01.2023
- Operated cash registers to process payments from customers
- Worked hard to learn required tasks quickly to maximize performance
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Organized inventory shelves for easy access and maintenance of stock levels
- Monitored expiration dates on food items for freshness assurance
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Assistant Cook
Kentucky Fried Chicken
01.2017 - 12.2018
- Ensured that all food was cooked at the correct temperature and stored correctly
- Grilled and deep-fried various foods
- Followed established procedures and requirements for safe food handling, storage and service
- Resolved customer complaints regarding food quality or services provided
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food orders to support waitstaff and other team members.
Education
High School -
Manilla High School
Manilla, NSW01-2017
Skills
- Customer service
- Patience and empathy
- Time management capabilities
- Complex Problem-solving
- POS system operation
- Inventory tracking
- Multitasking
- Order fulfillment
Certification
- HLTAID011 Provide First Aid
- HLTAID009 Provide Cardiopulmonary Resuscitation
- HLTAID010 Provide Basic Emergency Life Support
- SITHFAB021 Provide Responsible Service Of Alcohol
- Car Open licence
Timeline
Retail Assistant
Spotlight
07.2022 - 07.2024
Retail Assistant
Coles Supermarket
04.2021 - 01.2023
Assistant Cook
Kentucky Fried Chicken
01.2017 - 12.2018
- HLTAID011 Provide First Aid
- HLTAID009 Provide Cardiopulmonary Resuscitation
- HLTAID010 Provide Basic Emergency Life Support
- SITHFAB021 Provide Responsible Service Of Alcohol
- Car Open licence
High School -
Manilla High School
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