Summary
Overview
Work History
Skills
Affiliations
Timeline
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Raymond Laudenback

Gympie,QLD

Summary

Dynamic small business owner with extensive experience in garden maintenance and rideshare services. Proven expertise in developing tailored planting plans and ensuring customer satisfaction through effective communication. Skilled in power equipment operation and time management, consistently delivering high-quality results while maintaining safety standards. Committed to enhancing client relationships and promoting plant health.

Overview

9
9
years of professional experience

Work History

Gardener/Small Business Owner

Self-employed
Tewantin , QLD
02.2018 - 09.2024
  • Ensured that garden maintenance tasks were completed efficiently and safely.
  • Developed planting plans for clients based on their individual needs.
  • Applied weed control treatments as necessary.
  • Inspected outdoor areas regularly to ensure they are free from hazards such as broken glass or trip hazards.
  • Used power equipment such as mowers, trimmers and blowers to maintain lawns in good condition.
  • Planned and planted flower beds and borders according to customer requirements.
  • Maintained gardens and grounds of private properties, ensuring proper care of trees, shrubs, flowers, and turf.
  • Performed regular pruning and trimming of hedges, bushes, shrubs, trees and other vegetation.
  • Pruned trees and bushes to improve visibility and shape.
  • Watered plants and performed minor irrigation repair and adjustments.
  • Cared for grounds by mulching, aerating, and edging around flower beds and walkways.
  • Coordinated with clients to understand their vision and provide guidance on garden design and care.
  • Applied fertilizers, pesticides, and herbicides following safety protocols to promote plant health and control pests.
  • Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.

UBER Driver/ Small Business Owner

Self-employed
Maroochydore, QLD
03.2016 - 02.2021
  • Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
  • Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Reported any incidents or accidents while driving immediately to supervisor or dispatch center.
  • Greeted customers and provided them with information about the rideshare service.
  • Navigated routes using GPS systems for efficient delivery of passengers.
  • Worked closely with dispatch center staff to coordinate pickups and drop-offs in a timely manner.
  • Responded to customer inquiries in a timely manner via phone or text message.
  • Ensured compliance with all federal and state laws pertaining to transportation services.
  • Continuously monitored traffic conditions in order to select optimal route for passenger destination.
  • Established positive relationships with customers through courteous interactions.
  • Followed company protocols regarding cancellations, refunds, and other requests from customers.
  • Ensured customer safety by providing seat belts and adhering to traffic laws.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Skills

  • Garden maintenance
  • Planting plans
  • Weed control
  • Power equipment operation
  • Time management
  • Pruning skills
  • Mulching
  • Garden safety
  • Chemical preparation and mixing
  • Chemical spraying
  • Monitoring health of plants
  • Equipment maintenance
  • Lawn and grounds maintenance
  • Mowing and edging
  • Tool maintenance
  • Customer relationship management

Affiliations

  • Qualified Panel Beater and Spray Painter. Performing advanced skills in the Trade from 1984 to 2018. Avid Car Enthusiast!
  • Motorcycle Enthusiast particularly Harley Davidson Motorcycles.

Timeline

Gardener/Small Business Owner

Self-employed
02.2018 - 09.2024

UBER Driver/ Small Business Owner

Self-employed
03.2016 - 02.2021

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Raymond Laudenback