Raza Krkic
Brisbane
Summary
Dedicated Aged Care Worker at AWA, skilled in personal care and mobility assistance. Proven ability to enhance client independence while ensuring safety. Strong customer service background from roles at Mehdi Kanafani and Rasheys, where I implemented feedback to elevate service quality and fostered positive relationships with clients and colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Aged Care Worker
AWA
Brisbane
08.2024 - Current
- Encouraged independence by assisting with mobility issues and providing instruction on safety precautions.
- Supported bathing, dressing and personal care needs.
- Collaborated with family members to ensure that all client needs were met.
Customer Service Cashier
Mehdi kanafani
Brisbane
11.2020 - 09.2023
- Recommended, selected, located, and obtained products to meet customer needs.
- Built and maintained productive relationships with employees.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Monitored inventory of food items regularly so that they could be restocked promptly when needed.
- Plated entrees and observed food portion control.
Customer Service Cashier
Rasheys
Brisbane
04.2023 - 07.2023
- Implemented feedback from customers to improve service quality and menu offerings.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Accurately recorded orders on cash register and point-of-sale system.
Education
High School Diploma -
Macgregor State High School
Brisbane 11-2023
Diploma - Beauty
Ella Bache
Brisbane Skills
- Personal care
- Mobility assistance
- Health monitoring
- Medication management
- Customer service
- Safety protocols
Languages
Serbian
First Language
English
Proficient (C2)
C2
Certification
Blue card
Yellow card
Certificate ii health assistance
Certificate iii health assistance
Certificate ii food and processing
Certificate ii logistics
Certificate iii individual support
Diploma of beauty therapy (process of completion)
Timeline
Aged Care Worker
AWA
08.2024 - Current
Customer Service Cashier
Rasheys
04.2023 - 07.2023
Customer Service Cashier
Mehdi kanafani
11.2020 - 09.2023
High School Diploma -
Macgregor State High School
Diploma - Beauty
Ella Bache