Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Reannah Rupena

Cleaner
Gracemere,QLD

Summary

Energetic and reliable individual with over 5yrs experience with a strong work ethic and positive attitude. Familiar with cleaning protocols and safety standards, and skilled in operating cleaning equipment and handling cleaning chemicals. Focused on creating clean, safe environments that enhance overall experience of site users.

Overview

4
4
years of professional experience

Work History

Mine Site Cleaner

ESS Compass Group
01.2023 - 07.2024
  • Maintained cleanliness in high-traffic areas, resulting in a more pleasant experience for all site users.
  • Remained vigilant for potential safety hazards during cleaning tasks, implementing corrective measures as necessary to maintain a secure work environment.
  • Utilized proper lifting techniques when handling heavy materials, minimizing risk of injury on the job site.
  • Conducted regular assessments of area needs based on project progression, adjusting workload accordingly for efficient performance.
  • Performed routine inspections of cleaning equipment to maintain optimal performance and extend lifespan.
  • Delivered exceptional sanitation results through consistent adherence to established protocols and guidelines.
  • Enhanced workplace safety by implementing thorough cleaning procedures and using appropriate personal protective equipment.
  • Maintained open lines of communication with supervisors regarding progress updates or challenges encountered during daily task completion.
  • Contributed to team efficiency by promptly addressing spills, debris, and other hazards on the job site.
  • Reduced clutter and improved organization by consistently maintaining a clean and orderly work environment.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Improved workflow efficiency by ensuring that tools and equipment were properly cleaned and stored after each use.
  • Provided excellent customer service to clients, addressing any concerns or requests related to site cleanliness promptly and professionally.

Administrative Assistant

Whitsunday Regional Council
10.2021 - 03.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained inventory of office supplies and placed orders.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Implemented new CRM system to track client interactions, improving response times and client satisfaction.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Improved document processing speed by introducing automated templates for routine correspondence.

Individual Support Worker

Uniting Care
05.2020 - 09.2020
  • Supported clients in maintaining personal interests or hobbies, fostering a sense of purpose and engagement.
  • Assisted clients in navigating transportation options for increased autonomy in attending appointments or community events.
  • Enhanced client well-being by providing personalized and compassionate care in daily activities.
  • Developed individualized care plans to address specific needs and promote independence.
  • Communicated effectively with family members regarding updates on client status, concerns, or achievements.
  • Maintained a safe and clean living environment for clients through housekeeping tasks and organization.
  • Monitored client progress regularly, adjusting care plans as needed to optimize outcomes.
  • Contributed positively to team dynamics by sharing knowledge, collaborating effectively, and demonstrating flexibility in adapting to changing client needs or organizational priorities.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained entire family's schedule and organized events.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Education

Completed Yr 10

Ayr State High School
Ayr
01.2006

Skills

  • Dusting surfaces
  • Trash removal
  • Chemical handling
  • Sweeping and mopping
  • Heavy lifting
  • Proper waste disposal
  • Personal protective equipment
  • Hazardous material handling
  • Vacuuming and sweeping & mopping
  • Window washing
  • Surface disinfection
  • Odor control
  • Efficient cleaning techniques
  • Bathroom cleaning

Accomplishments

Blue Card

First Aid

Coal Board Medical

Standard 11

Manual Handlind

SDS

Operating T1 T2

Timeline

Mine Site Cleaner

ESS Compass Group
01.2023 - 07.2024

Administrative Assistant

Whitsunday Regional Council
10.2021 - 03.2022

Individual Support Worker

Uniting Care
05.2020 - 09.2020

Completed Yr 10

Ayr State High School

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Reannah RupenaCleaner