Reatha Enoka
South Maclean,QLD
Summary
I am a dynamic Leader with diverse skills encompassing Sports and Recreations, Federal Government, Communities, Fuel, Change Management, and Retail on a national level. With a proven track record in effectively empowering safety procedures and enhancing team performance through dedicated mentoring, I excel in financial management, consistently controlling budgets to maximize profitability while nurturing strong customer relationships. As a multi-tasking manager, I am well-known for fostering a positive workplace culture and cultivating high-performing teams. My expertise in customer service includes developing competitive offering, strategic pricing, and market positioning.
Overview
21
21
years of professional experience
Work History
Multi-Site Manager
Viva Energy Australia
09.2019 - 11.2025
- Resolved staff conflicts, actively listening to concerns and finding effective middle ground solutions
- Accomplished multiple tasks within established timeframes
- Cross-trained employees to maximise team agility and performance
- Developed and maintained relationships with guests and suppliers through account development initiatives
- Maximised performance by monitoring daily activities and mentoring team members
- Improved safety procedures to create safe working conditions for all employees
- Enhanced marketing strategies to attract new and to retain existing clients
- Manged and motivated employees to foster productivity and engagement
- Controlled costs to ensure business operations remained within budget while increasing profits
- Provided employees with constructive performance feedback to improve skills
- Improved staffing during busy periods by creating schedules and monitoring attendance
- Demonstrated leadership in multi-site management, driving operational excellence through quick site assimilation and strict adherence to KPIs and governance frameworks
- Partnered with the Area Manager to deliver strategic and operational projects, contributing to performance optimization and process improvement initiatives
Client Service Consultant APS3
Australian Federal Government
01.2020 - 02.2021
- Assist individuals and families to access government payments, services and support while ensuring all actions comply with legislative, policy, and governance standards
- Delivered fair, accurate, and respectful service that reflects Services Australia's' commitment to supporting Australians in need
- Handle sensitive and confidential information with discretion and professionalism
- Escalate complex or urgent cases to Senior Staff or specialist teams as required
Managing Director
Mr Boots
04.2012 - 05.2019
- Prepared cash flow projections, cost analysis, and comprehensive financial reports (monthly, quarterly, and annual)
- Established internal audit procedures to enhance the accuracy of financial reporting and compliance
- Implemented and regularly reviewed financial controls to ensure reliable financial data generation
- Compiled internal and regulatory financial reports, including balance sheets and income statements
- Evaluated and negotiated contracts to secure favourable financial terms for the organization
- Performed various banking, business administration, and financial tasks to ensure exceptional service for clients
- Analyzed business processes to identify potential cost savings and foster operational efficiencies
- Utilized financial software proficiently to prepare consolidated financial statements
- Executed vendor setup and payments, administering bank accounts and performing account reconciliations
- Monitored budget and revenue trends, compiling detailed reports for leadership to inform decision-making
- Reviewed documentation, identifying financial discrepancies to ensure accuracy in reporting
- Prepared monthly bank account reconciliations and implemented corrective actions on deviations
- Processed invoices and communicated with relevant parties for timely payment receipt
- Developed strategic plans for day to day financial operations assisting in overall organizational goals
- Collaborated with C-level executive and stakeholders on long-term financial planning initiatives
- Verified payroll, vendor payments, commissions and other disbursements for compliance and accuracy
Finance & Accounts Manager
Martell Engineering Pty Ltd
01.2005 - 11.2012
- Experienced finance professional skilled in verifying financial accuracy and compliance across payroll, vendor payments, and disbursements
- Partnered with executive leadership to deliver strategic financial insights, including cash flow forecasting, cost analysis, and performance reporting
- Developed and implemented robust internal audit frameworks and financial controls to enhance reporting reliability
- Proven ability to negotiate favourable contracts, streamline financial operations, and identify cost-saving opportunities through analytical process reviews
- Oversaw the Director's New Zealand asset portfolio, managing properties from initial acquisition and development through to successful auction, ensuring optimal financial outcomes
Education
Bachelor of Arts - Social Science And Psychology
The University of Waikato
Master of Arts - International Law
Griffith University
12-2029
Skills
- Marketing & Business Development
- Financial Management
- Stakeholder Management
- Conflict Resolution
- Resource Allocation
- Project Management
- Staff Development & Performance Evaluations
- Regulatory Compliance
- Vendor & Contract Management
- Strategic Planning
- Safety Procedures & Operations Management
Timeline
Client Service Consultant APS3
Australian Federal Government
01.2020 - 02.2021
Multi-Site Manager
Viva Energy Australia
09.2019 - 11.2025
Managing Director
Mr Boots
04.2012 - 05.2019
Finance & Accounts Manager
Martell Engineering Pty Ltd
01.2005 - 11.2012
Bachelor of Arts - Social Science And Psychology
The University of Waikato
Master of Arts - International Law
Griffith University