Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Rebecca Dore

Yannathan,VIC

Summary

Experienced Financial Administrator with background in business management and customer service. I am a multi-skilled and productive team member that demonstrates a high degree of professionalism and attention to accuracy when performing financial and business tasks. Currently seeking an office administration/customer service position in the local area with opportunities for further career development.

Overview

21
21
years of professional experience

Work History

Office Management

Labertouche Agricultural Solutions
08.2021 - Current
  • Proficient using Xero Accounting System
  • Bank Reconciliation
  • All aspects of payroll
  • ATO Liabilities & Deadlines
  • Accounts Receivable & Payable
  • Job bookings & organisation
  • Ensuring allocated materials to specific jobs
  • Job Quoting
  • Weekly, monthly, quarterly reporting to directors
  • Machinery Operations

Customer Service Representative

Commonwealth Bank
01.2018 - 08.2021
  • Cash handling & balancing
  • Taking ownership of customer financial wellbeing
  • Outbound calling
  • Adhering to risk and customer privacy
  • Reporting to senior management
  • Educated customers about billing, payment processing and support policies and procedures.
  • Responded to customer requests for products, services, and information.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Financial Administrative Manager

McNeil Contracting
03.2013 - 12.2017
  • Proficient using Reckon Accounting System
  • Bank Reconciliations
  • All aspects of payroll
  • ATO Liabilities & Deadlines
  • Accounts Receivable & Payable
  • Job bookings & organisation
  • Weekly, monthly, quarterly reporting to directors
  • Machinery Operations

Hotel & Office Manager

Darnum Hotel
10.2011 - 03.2013
  • Supervising staff members
  • Ordering of stock
  • Rosters & front of house
  • Organisation of functions
  • Till & EFT reconciliation
  • Managed debtors & creditors
  • Performed bank reconciliations.
  • Managed company payroll system including Super and Workcover
  • Preparation of BAS & PAYG

Hotel Manager

Robin Hood Inn
05.2003 - 10.2011
  • Ordering Stock
  • Rosters & front of house
  • Supervising staff members
  • Organisation of Functions
  • Till & EFT reconciliation
  • Accounts Payable & Receivable

Education

No Degree - Successful Completion of Year 11

Neerim District Secondary College
Neerim South, VIC

Skills

  • Hardworking, enthusiastic and highly motivated
  • Neatly presented and well organised
  • Adaptable to working in a variety of work environments
  • Friendly and approachable personality
  • Honest and trustworthy
  • Positive and professional work ethic
  • Excellent attention to detail and accuracy
  • Dedicated to furthering career and learning new skills to expand upon existing knowledge base
  • Possesses strong numerical and comprehension skills
  • Current Police Check & Working with Children Check

Hobbies

• Horse Riding

• Motorbike Riding

• Gardening

• Family activities

Timeline

Office Management

Labertouche Agricultural Solutions
08.2021 - Current

Customer Service Representative

Commonwealth Bank
01.2018 - 08.2021

Financial Administrative Manager

McNeil Contracting
03.2013 - 12.2017

Hotel & Office Manager

Darnum Hotel
10.2011 - 03.2013

Hotel Manager

Robin Hood Inn
05.2003 - 10.2011

No Degree - Successful Completion of Year 11

Neerim District Secondary College

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Rebecca Dore