Amanda Els
Goulburn,NSW
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service and care. Passionate about continuous learning and professional development.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Housekeeping Cleaner Air BnB
Marai Cleaning
Halls Head, WA
02.2024 - 05.2026
- Followed safety protocols to ensure a hazard-free environment.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Followed safety rules when handling cleaning chemicals according to OSHA regulations.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Deckhand
Soul Charters
Mandurah, WA
12.2025 - 02.2026
- Provided exceptional customer service through engaging interactions with passengers.
- Fastened handling lines and moorings to prevent boats, barges and equipment from drifting away.
- Maintained a clean deck area through daily sweeping and scrubbing of surfaces.
- Responsible for loading and unloading cargo, supplies, and passengers on the vessel.
- Greeted guests boarding and departing vessels to drive safe transition.
Community Support Worker
Mable
Mandurah, WA
11.2024 - 01.2026
- Delivered personalized support to clients for daily living activities.
- Facilitated mobility and transportation to appointments for clients.
- Advocated for clients in securing resources, including housing and employment.
- Assisted clients with meal preparation and household tasks.
Personal Care Assistant
Mercy Care
Rockingham , Western Australia
06.2015 - 07.2025
- Provided personal care and assistance with daily living activities for patients.
- Ensured safety and comfort during patient mobility transfers.
- Monitored health indicators, reporting changes to healthcare team promptly.
- Maintained cleanliness and organization of patient living spaces to uphold hygiene standards.
- Collaborated with nurses to create and implement personalized care plans.
- Communicated care needs and preferences effectively with patients and families.
- Documented patient progress and activities in electronic health records system accurately.
- Trained new staff on caregiving practices and protocols for effective patient support.
Hospitality Worker
Big Merino
Goulburn, NSW
01.2002 - 01.2004
- Served food and drinks to customers in a timely manner.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Restocked supplies of condiments, beverages and other items as needed.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Provided exceptional customer service in a fast-paced retail environment.
Education
Certificate 4 in Aged Care - Aged Care
Mercy Care Training
Rockingham, WA04-2020
Year 10 Certificate -
Goulburn High School
Goulburn, NSW12-2013
Skills
- Cleaning procedures
- Team collaboration
- Customer service
- Effective communication
- Problem solving
- Safety compliance
Certification
- National Police Clearance
- C Class Drivers Licence
Timeline
Deckhand
Soul Charters
12.2025 - 02.2026
Community Support Worker
Mable
11.2024 - 01.2026
Housekeeping Cleaner Air BnB
Marai Cleaning
02.2024 - 05.2026
Personal Care Assistant
Mercy Care
06.2015 - 07.2025
Hospitality Worker
Big Merino
01.2002 - 01.2004
Certificate 4 in Aged Care - Aged Care
Mercy Care Training
Year 10 Certificate -
Goulburn High School