Rebecca Fang
Glen Waverley,VIC
Summary
Committed professional with experience in customer service. Skilled in cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
FancyLife Cosmetics
02.2024 - 12.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Operated cash registers and handled cash and card transactions.
- Skilled use of various social software to promote products and connect with customers.
Barista
Lukumama
10.2022 - 02.2023
- Presented and explained drink menu, answering questions to educate customers.
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
Waitress
Chinese Restaurant
06.2021 - 03.2022
- Maintained a positive attitude towards guests and coworkers at all times by providing friendly conversation during interactions.
- Welcomed customers and answered questions regarding menu items and preparation methods.
Education
Bachelor Of Criminology - Criminology
Monash University
Clayton, VICSkills
- Bilingual (English and Chinese)
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Communication skills
Timeline
Sales Associate
FancyLife Cosmetics
02.2024 - 12.2024
Barista
Lukumama
10.2022 - 02.2023
Waitress
Chinese Restaurant
06.2021 - 03.2022
Bachelor Of Criminology - Criminology
Monash University
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